Chaplain - Metropolitan

Job Details
Careers Logo
Department: Ambulance Victoria
Work Type: Ongoing - full time
Job Function:
Classification: AV3
Work Location: Doncaster
Reference: VG/1636440
Closing Date: 07-Jul-2022
Salary Range: $79,172.00 -οΎ $93,690.00
Job Duration: N/A
Attachments: AV3_Chaplain (PD0138).pdf (PDF, 301KB)
Position Description

How to apply for a position with AV.pdf (PDF, 119KB)


Position Details

Ambulance Victoria (AV) provides outstanding emergency healthcare and patient care, every time.  In order for AV to continue providing this high level of care it needs to look after its own people.  AV is seeking an experienced Chaplain to provide exceptional care and services for our people.  This is a permanent ongoing full time role.


About the role

Reporting to the Pastoral Care Lead/Senior Chaplain, the role plays an integral part in ensuring the well-being of our people by providing pastoral care services to meet the emotional, social, spiritual and pastoral needs of staff and volunteers and families.

Key responsibilities will include, but are not limited to:

  • Providing support to all staff/volunteers and their immediate family to address questions about life and death, reality and meaning, fear and hope, stress and loss. Chaplains explore these issues in a confidential, honest, open and caring manner. Pastoral Care also supports long-term illnesses and injuries, assisting staff with issues relating to their relationships, stress and difficulties at work. This support is offered irrespective of religious background, denominational affiliation, or cultural heritage.  Chaplains are also part of the critical incident response to the workforce along with peer support.
  • Developing trust and maintaining strong working relationships and partnerships, by working collaboratively and building rapport with internal and external stakeholders to foster a shared understanding of employees needs
  • Ensuring the credibility and integrity of pastoral care services is maintained by identifying and addressing deficiencies
  • Assisting in the development of educational programs and initiatives


About you

It is essential that you possess accreditation for ministry from within denominations or faith communities having, or eligible for official status with the National Council of Churches and/or Victorian Council of Churches, Faith Communities Council of Victoria;  and/or are experienced in delivering and providing high quality pastoral care and chaplaincy services in a complex environment, preferably within the health sector or emergency services; Operate within denominational requirements and the Marriage Act; able to work in an ecumenical multifaith team; and preferably hold relevant tertiary qualifications and/or have background experience in Social Work, Psychology, Crisis Intervention and/or Emergency Management.  

Your excellent verbal and written communication skills, coupled with your influencing and interpersonal skills, will enable you to convey clear messages and build and maintain effective working relationships. Your self-awareness, calm demeanour, empathy and affinity in working with people from a multi-disciplinary and multi-cultural health or emergency services environment, will see you succeed in gaining credibility and support from others.

You will hold a current Victorian Driver's Licence and be willing to travel throughout metropolitan Melbourne.


What's in it for you?

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance.  We offer salary packaging options, generous personal leave entitlements and other benefits such as free on-site parking.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you!

AV has introduced salary bands, and this position is graded at AV3.  The salary range for an AV3 position is $75,727 to $89,613pa Pro-rata, plus 9.5% superannuation.  The expectation is that employees will commence at the base of the grade applicable to a position. These roles also attract an annual after-hours allowance of $9,990.00pa.  


How to apply?

Applicants are requested to address the Key Selection Criteria detailed in the position description and to read the document ‘Applying for a position with Ambulance Victoria' on our careers page.  For any enquiries please email or contact us on 03 9840 3653.


Your application will form an integral part of the selection process and should be of a high quality including:

  • A covering letter
  • A resume
  • A document addressing the Key Selection Criteria as detailed on the position description under the same heading

We request that your application for the Chaplain roles is forwarded by 23:59 Thursday 7 July 2022by clicking on ‘apply online'.  Applications must be submitted via the AV Careers Centre website to be considered.

Our diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

The successful candidates will be required to undertake an Australian National Criminal Check and pre-employment checks. Only people with the right to work in Australia may apply for this position.

From here...