Patient Transport Officer - Casual

Job Details
Careers Logo
Department: Ambulance Victoria
Work Type: Casual/Temporary
Job Function:
Classification: See Advertisement
Work Location: Essendon Fields
Reference: VG/1746142
Closing Date: 15-Oct-2023
Salary Range: See Advertisement
Job Duration: N/A
Attachments: Patient Transport Officer ARV (PD0489).pdf (PDF, 356KB)
Position Description

How to apply for a position with AV.pdf (PDF, 116KB)


Position Details

At Ambulance Victoria, we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing to life our vision of ‘outstanding emergency health care every time'.

About the role

As part of a multidisciplinary team, the Patient Transport Officer's key objective is to provide effective and efficient transportation of critically unwell patients between health services across the state of Victoria.  This will include driving the ambulance, managing the equipment and providing logistical support when transferring patients with complex issues. 

Within Adult Retrieval Victoria, we have multiple casual positions available. These positions will work out of Essendon Flields but may be required to work from alternate locations.The PTO roster may includes 8 - 12 hour shifts, 24 hours/day, 365 days/year, with the potential for incidental overtime.

About you

To be successful in this position, applicants must hold a completed Certificate III in Non-Emergency Client Transport or equivalent. This includes one of the following alternative Ambulance qualifications – Qualified Ambulance Paramedic, Diploma of Ambulance Paramedic Studies, Bachelor of Health Science – Paramedic Degree and current AHPRA registration.

Applicants must hold or if successful be prepared to obtain a Light Rigid, Victorian Drivers Licence prior to commencement.It is desirable that a PTO has completed 100 hours of on-road clinical experience as per the updated NEPT Regulations.

This role is suited to a highly motivated individual who is passionate about making a difference, to be considered for this position, you will possess the following:

  • Sound clinical problem solving skills
  • High level understanding of Scope of Practice/Clinical Practice Guidelines for the role you are applying for
  • Well developed verbal and written communication skills with a strong attention to detail and accuracy
  • Ability to demonstrate empathy and understanding when interacting with patients and families, including internal and external clients.
  • Be able to provide and follow guidance within a team environment
  • Work calmly under pressure and meet tight deadlines will be crucial in this role.

Due to fatigue management, it is desirable that applicants live 45-60 minutes from the work location. (Essendon Fields)

Successful applicants will be required to complete a Police Check and comply with Ambulance Victoria vaccination requirements.

The successful applicant may be required to pass a medical and physical fitness assessment as determined by Ambulance Victoria. Upon commencement with Ambulance Victoria, all successful applicants must be available to attend an induction program in Melbourne. 

Working at AV

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you!

The salary for this position is in alignment with the AMBULANCE VICTORIA OPERATIONAL EMPLOYEE CLASSIFICATIONS (2020 Enterprise Agreement)  plus super.


How to apply?

Your application will form an integral part of the selection process and should be of a high quality including:

  • Cover letter
  • Resume
  • Certified copy of your relevant qualifications
  • A certified copy of Victorian Licence
  • Document responding to the following: 

1. Why the opportunity is of interest to you?

2. What do you envisage are the key challenges for this role and how you propose to meet these challenges?

3. Evidence of adequate training hours completed


Applicants are requested to address the selection criteria detailed in the position description and to read the document attached 'Applying for a position with Ambulance Victoria' on our careers page. For any queries please email

Please submit your application for the Patient Transport Officer - Casual position by 11.59pm on 15 October 2023 by clicking on ‘Apply'.

Please note: Only applicants invited to interview will be asked to supply a certified copy of a National Police Certificate, a certified copy of a Working with Children Check and a certified copy of a Driving History report from all relevant states/territories.

Applications must be submitted via the AV Careers Centre website to be considered. Emailed applications will not be accepted.


Our diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

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