Director, Office of the Chief Executive

Job Details
Careers Logo
Department: Ambulance Victoria
Work Type: Ongoing - full time
Job Function:
Classification: See Advertisement
Work Location: Doncaster
Reference: VG/1747775
Closing Date: 24-Sep-2023
Salary Range: See Advertisement
Job Duration: N/A
Attachments: AV7 Director Office of the Chief Executive (PD0940).pdf (PDF, 408KB)
Position Description

How to apply for a position with AV.pdf (PDF, 119KB)


Position Details

At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life. 

Ambulance Victoria is seeking a suitably experienced professional for the position of Director, Office of the Chief Executive. The key purpose of this role will be to lead and manage all aspects of work and relevant output within the Office of the Chief Executive. Underpinning responsibilities include exercising mature and strategic thinking, strategy, stakeholder management, risk management, communications, data driven decision making and policy knowledge to support the delivery of high-quality and modern ambulance services to the Victorian community. 

Based at our Doncaster headquarters with hybrid arrangements available, this full time, permanent position will play a pivotal part in bringing our values of Care, Accountable, Respect and Excellence to life at AV. 

About the role 

Reporting directly to the Chief Executive, responsibilities of this position include, but are not limited to: 

  • Be a leading point of professional expertise by identifying and actively advising on strategic and operational risk, impacts, and critical initiatives,
  • Enable and contribute to executive operations by recommending actions on topical issues and influencing key priorities for Chief Executive focus,
  • Exercise authority across complex, technical, or sensitive organisation-wide programs involving strategy development, execution and evaluation,
  • Establish an integrated perspective of strategic deliverables evidenced by data analysis and draft key documents for executive, board and government to provide insight and informed decision making,
  • Enact high level delegations and provide reliable strategic and expert advice in relation to complex, contentious or sensitive activities, considering political, social, operational, commercial, and industrial factors and impacts,
  • Make significant contributions to stakeholder engagement by shaping, promoting and maintaining key relationships and partnerships beyond AV that support deliverables in times of change,
  • Partner with organisational leaders to facilitate highly effective, professional and constructive senior and executive management engagement. 

About you 

To be successful in this position, you will be a critical thinker and have a clear concept of what is required for a health service organisation to succeed, supported by a contemporary knowledge of emergency services or health care sector operations.  Additionally, you will possess: 

  • Completion of relevant degree and postgraduate qualification or associated industry certification with high level of relevant experience, or an equivalent combination of training & sound experience in business, economics, education, health or public administration,
  • Contemporary knowledge of modern healthcare with high level experience in application of policy, regulatory, and/or legislative processes impacting health care issues and state-wide operations,
  • Be astute in government and non-government health or emergency services dealings with a deep understanding of economic, demographic, political and legislative trends,
  • Strong negotiation and collaboration skills with significant experience in strategic change management, planning and broad communications,
  • Capability for high level participation in senior, professional networks with a broad understanding of wide scale health or emergency service delivery to the Victorian community,
  • High level professional communication capabilities, business writing and presentation skills. 

Working at AV 

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

Our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you! 

Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct and Police Checks. By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

This position is graded at AV7 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. Hybrid working options are available however it is essential that the successful applicant maintains a presence at our Doncaster headquarters. 

The Position Description for this role can be found at the AV Careers website


How to apply 

Your application will form an integral part of the selection process and should be of a high quality including: 

  • Cover letter outlining your experience and interest in the position
  • Current Resume
  • Separate document addressing the selection criteria (detailed under ‘Role Specific Requirements' of the position description) 

Refer to the ‘Applying for a position with Ambulance Victoria' document for further information. For any queries, please email or contact 0417 374 824. 

Applications must be submitted by 11.59pm on Sunday 24 September 2023 by clicking ‘apply'. Applications must be submitted via the AV Careers website to be considered. Emailed applications will not be accepted.


At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

From here...