Application Specialist

Job Details
Careers Logo
Department: Ambulance Victoria
Work Type: Ongoing - full time
Job Function:
Classification: See Advertisement
Work Location: Various
Reference: VG/1748726
Closing Date: 27-Sep-2023
Salary Range: See Advertisement
Job Duration: N/A
Attachments: How to apply for a position with AV.pdf (PDF, 119KB)

AV5_Application Specialist (PD0173).pdf (PDF, 302KB)
Position Description


Position Details

At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life. 

We are seeking an Application Specialist to provide a broad and highly developed technical and functional expertise in relation to the analysis, design, development, implementation, and security of AV Business systems. This is a Full Time, Permanent position currently based in Ballarat or Blackburn with WFH/Hybrid options available. 

About the role 

Reporting to the Senior Manager Business Applications, responsibilities of this position include, but are not limited to: 

  • Provide timely and effective Level-2 technical, development and functional support for a range of AV business applications and corporate systems.
  • Provide analysis, design and development of custom application, interface, database and reporting components for the range of AV business applications and corporate systems.
  • Design and development of gateways and interfaces to external business partner IT systems using secure and industry standard technologies.
  • Participate in DTS projects in the role of project team member and technical specialist. 

About you 

To be considered for this position you will possess: 

  • Completion of a postgraduate degree in an IT or business discipline or relevant industry certification.
  • ITIL qualified, foundation level or above.
  • Solid demonstrated experience in implementing and supporting large enterprise grade systems on Windows and Linux environments.
  • Strong conceptual, analytical and design skills in order to quickly translate a business requirement into a technical solution.
  • Solid demonstrated experience in managing Microsoft Azure, M365 including Power Platform, Enterprise Applications, Policies, and Active Directory.
  • Significant demonstrated understanding of financial and business concepts, practices and procedures as well as an understanding of project management methodologies.
  • Strong conceptual knowledge of product architecture and application integration.
  • Well-developed interpersonal and influencing skills to gain the acceptance and support of ideas, cooperation of others, and the ability to modify styles and techniques to accommodate tasks, situations and individuals. 

Working at AV 

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you! 

Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct and Police Checks. 

By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

This position is graded at AV5 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.

The Position Description for this role can be found at the AV Careers website


How to apply 

Your application will form an integral part of the selection process and should be of a high quality including: 

  • Cover letter outlining your experience and interest in the position
  • Current Resume
  • Separate document addressing the selection criteria  

Applications must be submitted by 11.59pm on Wednesday 27 September 2023 by clicking ‘apply'. Applications must be submitted via the AV Careers website to be considered. Emailed applications will not be accepted.

Refer to the ‘Applying for a position with Ambulance Victoria' document for further information. For any queries, please email


At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

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