At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and sits at the heart of everything we do. No matter what role you play in delivering our critical services to the Victorian public, you join an organisation dedicated to bringing a vision of ‘Outstanding emergency health care every time' to life. 

About the position 

Ambulance Victoria is currently seeking a suitably experienced senior leader for the position of Director, Emergency Management.

Our Emergency Management Unit coordinates AV's response to major incidents across the state such as heatwaves, bushfires and floods. One of the unit's main roles is to isolate large and complex incidents so that AV's delivery of paramedic services across the state can continue unaffected, enabling AV to respond to a normal level of emergency calls in addition to the major incident. 

Our Emergency management Unit is now currently seeking a suitably experienced senior leader for the position of Director, Emergency Management. Reporting directly to the Executive Director, Specialist Operations and Coordination, this position will be responsible for the strategic management, leadership and development of AV's state wide Emergency Management and will be critical to:-

• Leading the Emergency Management function and overseeing the development of policy and emergency management planning and resilience across AV to ensure readiness to respond to events and incidents.
• Management of the emergency management, business resilience and major incident response plans and procedures to ensure they meet legislative, community and organisational obligations.
• Monitoring and reporting on overall service delivery and performance, whilst leading the ongoing development and maintenance of robust governance frameworks for Emergency Management and Business Resilience activities and achievement of KPIs.
• Provision of high-level advice and guidance to key internal and external stakeholders.
• Undertaking the role of State Health Commander as defined in the State Emergency Management Plan (SEMP), Health Emergency Sub Pan (HESP).
• Providing open and effective leadership to build a high-performance, collaborative culture that fosters continuous improvement and professional development
• Leading and contributing to a safe, lawful, and respectful workplace culture through the modelling of ethical and positive behaviours consistent with the AV values. 

About you

Suited to a highly motivated and strategic individual, the successful applicant will possess:

• Current Registration with the Paramedicine Board of Australia.
• Significant emergency management experience or relative operational experience
• Significant demonstrated knowledge of and experience in ambulance or emergency service delivery operations
• Senior experience in the development, implementation and evaluation of process improvements and efficiencies
• Excellent communication skills with an ability to build and maintain relationships and influence, negotiate, and generate engagement with a range of stakeholders, both internally and externally.

• A coaching, mentoring and leadership approach to management of a large, diverse workforce across multiple locations with demonstrated success in leading teams through work reforms and change, continuous culture improvement with a professional development focus.

Hybrid working options are available however it is essential that the successful applicant maintains a significant presence at our Lonsdale Street Office, as well as a requirement for statewide presence when required.

Working at AV 

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. Although there will be a requirement to maintain a presence at Headquarters, flexible working arrangements are available and will be discussed with the successful applicant. We offer salary packaging options, generous personal leave entitlements, and other benefits including free on-site parking. 

Successful applicants will need to have received the healthcare mandated Influenza and COVID-19 vaccinations and be willing to complete executive pre-employment screening including Misconduct and Police Checks requirements. 

By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the position.

The Position Description for this role can be found at the AV Careers website https://careers.ambulance.vic.gov.au.

How to apply 

Your application will form an integral part of the selection process and should be of a high quality including: 

• A covering letter
• A resume
• A statement (maximum one page) advising on your interest in the position, how your skills and experience to date would set you up for success in this position and what you anticipate your impact would be. 

We request that your application for the Director, Emergency Management is submitted by 11.59pm AEST on Tuesday 1 October 2024 by clicking on ‘apply'.

For any queries, please contact Melissa Ryan, Acting Lead, Recruitment and Selection via phone – 0477 242 947 or email – melissa.ryan@ambulance.vic.gov.au. 

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.