At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life. 

We are seeking a Cyber Security Operations Engineer to join AV's Cyber and Information Security team and play a critical role in identifying and addressing cyber threats. 

This full time, permanent position is based in Blackburn North. While WFH/Hybrid options are accessible and available to all employees, it is essential that the successful applicant maintains a presence at our Blackburn North Business Centre in line with our hybrid working model. 

About the role

Reporting to the Senior Lead Cyber Security Systems, responsibilities of this position include, but not limited to:

• Conduct thorough daily assessments, triage and investigation of security events, alerts, and notifications generated by various security tools. Analyse incidents using established processes and playbooks, taking necessary actions to mitigate risks and enhance overall security posture
• Support the collection, analysis, dissemination and execution of relevant threat intelligence, including government advisories, threat intelligence reports, and vulnerability notifications to bolster organisations defence
• Continuously monitor and manage security tools to detect signs of ineffective performance, unusual activities, or compromised configurations
• Collaborate with other IT and cyber security teams to promote a culture of security awareness and teamwork. Offer guidance and assistance to colleagues and stakeholders on best practices in cybersecurity 

About you

To be considered for this position you will possess:

• A degree or relevant industry certification in Cyber Security with proven subsequent relevant experience in technology, or an equivalent combination of training and relevant cyber knowledge and experience
• Proven experience in security operations, incident response, or threat intelligence
• Familiarity with security information and event management (SIEM) tools, intrusion detection systems (IDS), Security Orchestration, Automation and Response (SOAR) and Endpoint Detection and Response (EDR) toolsets and other cybersecurity technologies
• Practical technical IT experience, including expertise in Servers, Active Directory, Entra ID, and Microsoft 365
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of Cyber Security frameworks such as NIST, CIS, ASD, Mitre ATT&CK 

For a full list of position requirements and key selection criteria please see the position description. 

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! 

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks. 

This position is classified AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. 

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au. 

How to apply

Your application is an integral part of the selection process and should include: 

• Cover letter outlining your experience and interest in the position
• Current resume 

Applications must be submitted by 11.59pm AEST on Sunday 27 April 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment via recruitment@ambulance.vic.gov.au or 03 9840 3653.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.