At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life. 

We are seeking an Administrator People Systems to provide expert support and advice and ensure the ongoing maintenance and management of the People and Culture software systems. 

This is a Full Time, Permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model. 

About the role  

Reporting to the Senior Manager People Systems and Insights responsibilities of this position include, but not limited to: 

• Manage and support People and Culture software systems including liaising with Enterprise Data Warehouse function in IS, Rostering, Finance, HR and Payroll 

• Prepare reports, briefs and correspondence on complex issues which impact data quality, audit reporting needs, business analysis and system solutions  

• Provide technical, professional advice based on field of expertise  

• Contribute to the development, governance, monitoring and awareness of policies and procedures for the management of P&C system changes, including liaison with key stakeholders (e.g. IT Change Management)

About you  

To be considered for this position you will possess:  

• A degree in Information Technology, Human Resources or related discipline, or relevant industry certification with proven subsequent relevant experience, or an equivalent combination of training and relevant experience. 

• Significant experience in successful implementation of HR Systems and integration projects including process analysis, design, testing and preparation of documentation

• Expertise in gathering business and systems requirements and preparing functional specifications for HR systems projects

• Thorough knowledge of HR systems data compliance, privacy requirements, data management and project management within a large and complex environment

• Strong conceptual, analytical and design skills to quickly translate and document a business requirement into a technical solution

Please see the position description for a full list of position requirements and key selection criteria.  

Working at Ambulance Victoria 

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! 

Important information 

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks. 

This position is classified AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. 

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au. 

How to apply 

Your application is an integral part of the selection process and should include  

• Cover letter outlining your experience and interest in the position 

• Current resume 

When submitting your application you will be required to respond to the following: 

• Outline your experience administering HR/People systems, including how you maintain data quality and manage system workflows. In your response, include an example of a time you identified and resolved a system issue or improvement opportunity.
• Describe your experience coordinating system changes, including your approach to release management, user testing, and regression testing. Please include an example of a successful change you supported.

Please note: Answers are limited to 500 words each and a separate document responding to the key selection criteria is not required.  

Applications must be submitted by 11.59pm (AEDT) on Sunday 15 March 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment via recruitment@ambulance.vic.gov.au or 03 9840 3653. 

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.