At Ambulance Victoria (AV) we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world-leading ambulance service to life. 

We are seeking an Advisor Media to join an experienced and high-performing team of media professionals to anticipate issues, react to the news cycle and positively frame AV's clinical excellence, research and its reputation through proactive and reactive media, stakeholder, and government relationships. 

Working collaboratively across the organisation, you will deliver strategic communications, advocacy, and media campaigns across metropolitan, regional and rural Victoria. This hands-on role requires an understanding of community and organisational needs, and political nuances in which you operate. 

This position is a 12-month fixed-term parental leave cover. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model. 

About the role 

If you are ready to take on a challenging and rewarding media position within an organisation that makes a genuine difference to lives of Victorians every day, this could be the role for you. Reporting to the Manager Media, responsibilities of this position include, but not limited to: 

• Seek out positive media opportunities to support and promote high-quality care, innovative patient-centred services, and clinical excellence AV provides to patients and the wider community
• Manage media enquiries as part of a seven-day shift roster including developing media releases and deciphering operational information, while maintaining patient privacy
• Proactively identify current and emerging media issues and risks and develop well-considered responses or solutions
• Take a relationships-based approach to work proactively with a broad range of stakeholders, including the workforce, government, media, and community, to build trust and advocate for AV priorities
• Deliver the whole communications package across a broad spectrum of media, including internal and external traditional, digital, and social channels 

About you 

To be considered for this position you will possess:

• Completion of a degree or relevant industry certification with proven subsequent appropriate experience, or an equivalent combination of training and relevant experience
• Sound knowledge, understanding and ability to recognise emerging issues and support well-considered proactive responses or solutions, use media to enhance an organisation's reputation and provide timely and relevant information and opportunities
• Strong writing skills together with proven ability to multitask and perform in an accurate and timely manner within a high-pressure and complex environment
• High level integrity and demonstrated ability to handle complex, sensitive information and issues, maintain confidentiality, and disseminate information to relevant key stakeholders
• Excellent interpersonal and communication skills with a demonstrated ability to gain effective cooperation from key stakeholders
• Demonstrated maturity and dependability, with the capacity to represent AV professionally and effectively
• Capacity and capability to work rostered hours, shift work (morning/day/afternoon), some public holidays, and weekends 

Working at Ambulance Victoria

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! 

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct, and Police Checks. 

This position is classified AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au. 

How to apply

Your application is an integral part of the selection process and should include: 

• Cover letter outlining your experience and interest in the position
• Current resume
• Additional document outlining how you address each aspect of the Key Selection Criteria (located on the attached position description) 

Applications must be submitted by 11.59pm AEST on Thursday 25 June 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For further information, please refer to ‘Applying for a position with Ambulance Victoria ‘. For any further queries please contact recruitment via recruitment@ambulance.vic.gov.au or 03 9840 3653.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.