At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

We are seeking an Administrative Support Officer to provide effective high-level administrative support for our Post Graduate & Specialist Education Team.  

This is a fixed term full-time position (until October 2027), While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Sunshine in line with our hybrid working model.

About the role

Reporting to the Manager Post Graduate & Specialist Education, responsibilities of this position include, but not limited to:

• Provide high level administration support to the Post Graduate & Specialist Education program and team
• Prepare presentations, communications, documents and reports
• Use financial systems to support budgeting and processing invoices
• Coordinate catering, accommodation, travel and training room bookings
• Provide secretarial support to leadership team including answering phone calls and enquiries
• Maintain effective and efficient filing systems

About you

To be considered for this position you will possess:

• Demonstrated experience and expertise in providing secretarial and administrative support within a large organisation or department
• Proven time management skills and capacity to perform autonomously
• Experience using computerised financial and management information systems
• Proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel (Intermediate Excel skills)
• Strong interpersonal skills to communicate with both internal and external stakeholders

Working at Ambulance Victoria

At AV, we value our people and are committed to supporting a healthy work-life balance. In addition to a professional and rewarding workplace, we offer salary packaging opportunities, generous personal leave provisions, accrued days off for full-time staff, free on-site parking, and a range of other employee benefits.

We believe our people are our greatest asset, and the sustainability of our workforce depends on how effectively we harness the skills, abilities, and diverse experiences of our employees. We are committed to building a workforce that reflects the diversity of the Victorian community and fosters an inclusive and supportive workplace.

If you are passionate about making a meaningful difference and are ready to bring our values of Care, Accountability, Respect, and Excellence to life every day, we would love to hear from you. Join Ambulance Victoria Triage Services and be part of a team dedicated to delivering outstanding care and service to the community.

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classified AV2 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025.

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.

How to apply

Your application is an integral part of the selection process and should include: 

• Cover letter outlining your experience and interest in the position
• Current resume

When submitting your application, you will be required to respond to the following questions: (max 500 words)

• Describe a situation where you were responsible for managing multiple competing priorities. Explain how you organised your workload, communicated with stakeholders and ensured important tasks were completed on time.
• Describe an example where you identified an opportunity to improve an administrative process, system or way of working. What did you do and what difference did it make?

Applications must be submitted by 11.59pm AEST on Wednesday 30 September 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.

For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment via recruitment@ambulance.vic.gov.au or 03 9840 3653.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.