Patient Transport Officer

Job Details
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Department: Ambulance Victoria
Work Type: Ongoing - full time
Job Function:
Classification: See Advertisement
Work Location: Various
Reference: VG/VG/1759212
Closing Date: 07-Dec-2023
Salary Range: See Advertisement
Job Duration: N/A
Attachments: How to apply for a position with AV (1).pdf (PDF, 119KB)
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Position Details

 PATIENT TRANSPORT OFFICER – Permanent Ongoing (Shepparton)

At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to the Victorian public, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life.

This is a Full Time- Ongoing opportunity for a Patient Transport Officer (PTO) in Hume region operating from Shepparton Branch

About the role

A Patient Transport Officer (PTO) provides care and transport to Non-Emergency patients. The primary objective of this role is to provide an effective and efficient service in the transport of Non-Emergency pre and post hospital patients between home and medical facilities, to assist in achieving service goals and targets relating to Non-Emergency transport.

Depending upon location, the rosters fall between the hours of 0800-1600 and 1200-2000, Monday to Sunday and are eight to ten hours in duration. The successful applicants will be required to drive and operate all current AV operational vehicle types.

About You

To apply to be a PTO, applicants must hold a Certificate III in Non-Emergency Patient Transport or equivalent.  Alternatives include any one of the following Ambulance qualifications:

  • Qualified Ambulance Paramedic
  • Diploma of Emergency Health Care
  • Bachelor of Health Science
  • Paramedicine Degree

Due to fatigue management, applicants are required to live within 45 – 60 minutes' drive from the work location.

A current Victorian driver licence is essential and it is desirable that a PTO has completed 100 hours of on-road clinical experience as per the updated NEPT Regulations.

All successful applicants must be available to attend a four -week induction program in Melbourne.  The induction will occur during office hours, Monday to Friday, for the duration of the program.

Working at AV

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities.  If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you!

Successful applicants must provide evidence of being fully vaccinated (with booster) against COVID-19 and be willing to complete a pre-employment screening including a police check.

By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

The salary for this role is in alignment with the Ambulance Victoria Operational Employee classifications (2020 Enterprise Agreement)  plus super.

How to apply

Applicants are requested to address the selection criteria detailed in the position description and to read the document ‘Applying for a position with Ambulance Victoria' on our careers page.  For any queries please email

This is a competitive process hence your application will form an integral part of the selection process and should be of a high quality including:

  • A covering letter stating which location/role you are seeking, in order of preference
  • Up to date CV
  • A certified copy of the relevant qualification as well as evidence of 100 supervised clinical hours. (Please note that it is desirable that Patient Transport Officer has completed100 hours of on road clinical supervised practice by another Ambulance Attendant over a period of not more than two years)
  • Demonstrate understanding of Scope Of Practice/Clinical Practice Guidelines for the role you are applying for

Please note if all requested items are not submitted with your application you might not be considered for the role. The questions that are asked on your application are part of key selection criteria, therefore must be answered. 

We request that your application for the Patient Transport Officer opportunity is forwarded by 7 December 2023 by clicking on ‘Apply now'.

By applying for this position within Ambulance Victoria (AV), you agree to undertake an assessment of any Secondary Employment or Outside interests.  This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the new role.

Our diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

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