Product Owner, Service Capability and Solutions
We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We’re proud of the important work we do across Victoria. Want to be part of it?
| Department: | Department of Justice and Community Safety |
| Work Type: | Ongoing - full time |
| Job Function: | Prison and Corrective Services |
| Classification: | VPSG5 |
| Work Location: | Melbourne - CBD |
| Reference: | VG/CV0449 |
| Closing Date: | 11-Jan-2026 |
| Salary Range: | $113,022 - $136,747 |
| Job Duration: | Ongoing |
| Attachments: | Position Description - Product Owner, Service Capability Solutions (VPS5) - May 2025.docx (Word, 538KB) Job Specification |
| Contact: | Hannah Gravenall Hannah.gravenall@justice.vic.gov.au |
Position Details
Empower people and elevate your career – join Forensic Intervention Services.
- Flexible home and on-site working arrangements
- Earn $113,022 – $136,747 (VPS5) per year plus super.
- 1 ongoing role available
FIS provides evidence-based screening, assessment and intervention services for individuals in custody and the community. We focus on areas such as violent and sexual offending, restorative justice, violent extremism and family violence.
The Service Development Branch provides oversight, monitoring and reform of clinical service delivery across the state, including across both prisons and community corrections. The Service Development Branch has responsibility for the management and maintenance of the technological systems that support service delivery and continuous improvement.
The Service Capability and Solutions team is responsible for managing and ensuring the integrity of the relevant systems that support statewide clinical service delivery, and for the management of performance reporting and analysis.
This is the perfect opportunity if you're looking to expand your expertise, enjoy a more dynamic role or leave a lasting influence in a progressive field.
In addition to compelling work, we offer:
- flexible work options
- mental health and wellbeing support
- annual leadership forums and conferences
- relocation allowances for eligible candidates
What you'll do
Reporting to the Assistant Manager, Service Capability and Solutions, the Product Owner will:
- Be responsible for facilitating the ongoing development and improvement of relevant operating systems.
- Lead and consult with key stakeholders from various business areas across the Branch and Corrections Victoria to ensure the alignment between service delivery requirements and system design.
- Act as the Primary Subject Matter Expert for these systems and provide training and ongoing support to end users located centrally and across all Corrections Victoria locations.
To be successful in this role, you will have:
- Demonstrated ability to analyse issues and determine priorities in an environment of tight and conflicting deadlines, to take initiative and work under limited direction.
- Demonstrated experience in analysing and documenting business requirements and technical specifications and communicating these to key stakeholders.
- Experience in using the Commissioner's Information Systems including CVIMS, E*Justice and PIMS is highly desirable.
To learn more about the skills you will need to succeed in this role, please read the position description attached.
Qualifications
A relevant tertiary qualification and/or relevant experience is desirable.
To find out more about the role and FIS, watch our career information video, visit our microsite or contact our recruitment team at candidatecare@justice.vic.gov.au.
We want to make sure all Victorians feel represented by the department's work. One of the ways do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability, and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.
We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.
Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.
The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email aboriginal.employment@justice.vic.gov.au
If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11 January 2026.
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependent on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.


