Prison Officer - Dame Phyllis Frost Centre

Job Details
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Department: Department of Justice and Community Safety
Work Type: Fixed term - full time
Job Function: Prison and Corrective Services
Classification: Cog2A
Work Location: Melbourne - Western Metro
Reference: VG/DPFC25
Closing Date: 30-Jun-2025
Salary Range: $61,620 - $79,131
Job Duration: N/A
Attachments: Position Description - Prison Officer -December 2024.pdf (PDF, 218KB)
Job Specification

Contact: Prison Recruitment Team
prisonsrecruitment@justice.vic.gov.au

Position Details

  • Rare opportunity to work at a women-only facility
  • $5,000 sign-on bonus to eligible new prison officers
  • Apply trauma-informed practice to help women in custody
  • No experience required; fully paid training provided
  • Multiple roles available

We are now recruiting full-time prison officers to work at Dame Phyllis Frost Centre in Ravenhall.

About the role

Prison officers are key in supporting the rehabilitation of the women in custody. You'll help create positive change while maintaining the safety and security of the facility. 

Many women in custody have experienced significant trauma prior to coming into custody. As prison officers, it is our job to provide a safe environment for these women and guide them toward a more positive pathway in future.

We are role models to the women in custody at DPFC. We create positive working relationships with the women in our care and lead them in developing:

  • Self-respect and respect for others
  • Appropriate and pro-social behaviours
  • Constructive goal setting
  • Ownership of their actions
  • Integrity and honesty.

As a prison officer at DPFC, you will learn about trauma-informed practice and apply this in your work.

About you

We are looking for people who have a desire to empower the women in custody to become positive community members. We work with women in complex situations, so it is essential you can relate to people of different backgrounds. You: 

  • Are resilient, empathetic, and patient
  • Communicate clearly and de-escalate challenging situations
  • Have a genuine desire to help people make positive changes.

There are no specific qualifications required to become a prison officer.  It is your life experience that counts in this role. 

What's in it for you:

Earn a competitive salary: Earn up to $88,546 with a base salary of $61,620 plus penalty rates and overtime

Full training provided: Paid, comprehensive eight-week training program to give you the skills you need

Career development: Opportunities for secondments, promotions, and further training  and

Education: Complete a Certificate III in Correctional Practice (Adult Custodial) 

Work-life balance: Generous leave and benefits, including annual salary increases and

Job security: Full-time, ongoing role with the Victorian Public Service

$5,000 sign-on bonus

New prison officers are now eligible for a bonus of up to $5,000. Six months after commencing, you will receive a payment of $2,500. Then, after one year's full-time employment, you will receive an additional payment of $2,500. Conditions apply, see website for details. 

Eligibility

You must be an Australian or New Zealand citizen or hold Australian permanent residency to apply. 

Information session

Join a free online information session to learn about the role from our panel of experts. Learn about daily life and have your questions answered by real-life prison officers.


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