Parole and Specialist Case Manager - Wangaratta/Wodonga

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Ongoing - full time
Job Function: Prison and Corrective Services
Classification: CCP4
Work Location: Wangaratta
Reference: VG/PSCMWA
Closing Date: 25-Jun-2024
Salary Range: $92,332 - $104,762
Job Duration: Ongoing
Attachments: Position Description - (CCP4) - 5369 - Parole and Specialist Case Manager -Wangaratta - Ongoing - full time - June 2024.docx (Word, 538KB)

Contact: Samantha Symes – Manager Court Practice
0439 658 906

Position Details

  • Ongoing, full time opportunity based in Wangaratta and Wodonga area
  • Support community safety by proactively motivating and engaging prisoners on parole and supervision orders
  • Salary range $92,332 - $104,762 per annum plus superannuation

About us

Community Correctional Services (CCS) contributes to the safety of the community by applying practices that reduce reoffending and connecting individuals to programs, services and community. CCS provides management of individuals on court orders, and individuals who have committed serious sex and or serious violent offences who receive post sentence supervision and prisoners on parole. 

About the role

Parole and Specialist Case Managers (PSCMs) are responsible for delivering high quality case management to a caseload of the highest priority individuals who have committed violent and sex offences under correctional supervision. PSCMs will be responsible for ensuring that the nature of serious offender management aligns with best practice initiatives, including managing clients using strengths-based case management approaches and dynamic risk assessment in line with Corrections Victoria's Offender Management Framework. 

The case management role will necessitate that PSCMs demonstrate outstanding service user engagement and management skills, including excellent motivational interaction interviewing techniques and production of relevant plans and reports

About you

In addition, it is expected that the PSCM will possess excellent writing skills demonstrated through the ability to prepare Departmental and Ministerial briefings, general external correspondence and reports to key stakeholders.  PSCMs will also be responsible for the meticulous management of CCS service user files. 

  • Knowledge of best practice case management frameworks and theoretical concepts to reduce risk and maximise individual outcomes. 
  • Relevant qualification in social work, psychology or a related human services discipline (preferred) or criminal justice, criminology (desirable). 
  • Ability to communicate with a range of individuals and backgrounds and apply sound professional judgement when required.

For more details regarding this position, please contact:

  • Samantha Symes – Manager Court Practice on 0439 658 906.

Why work with us?

At the Department of Justice and Community Safety, we provide every person with the means to achieve their potential through ongoing learning and development opportunities in a diverse, equitable and supportive environment.

We look for people who are prepared to do their very best in line with our values and behaviours. Our values shape and influence how we recruit, train and develop our staff and build relationships with stakeholders. 

We will also provide you with professional development opportunities, an employee assistance program, access to job opportunities across the Victorian Government, salary packaging and much more.

In accordance with the Jobs and Skills Exchange Recruitment Policy, only Victorian Public Service employees are eligible to apply for this position. People on labour hire contracts, such as agency staff and external contractors, are not eligible to apply.

For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.


The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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