Case Manager - Ballarat

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Ongoing - full time
Job Function: Prison and Corrective Services
Classification: CCP3
Work Location: Western - Ballarat
Reference: VG/5441_SEP23
Closing Date: 04-Oct-2023
Salary Range: $83,333 - $89,661
Job Duration: Ongoing
Attachments: Position Description - (CCP3) - 5441- Case Manager - Ballarat - Ongoing full time - September 2023.docx (Word, 538KB)

Contact: Aaron Flintrop on 0408 075 064

Position Details

  • Ongoing, full-time position based in Ballarat
  • Case management with a focus on rehabilitation to reduce reoffending
  • Salary range $83,333 - $89,661 plus superannuation

About us

Community Correctional Services (CCS) is a state-wide service providing for the management of offenders on court orders, serious sex offenders on post sentence supervision and prisoners on parole. In this role CCS helps offenders break the cycle of offending, ensures court and parole order conditions are met and, where they are not, prosecutes breaches in court or engages the Adult Parole Board.

CCS plays a vital role in contributing to the safety of the community by:

  • Applying case management practice that reduces reoffending,
  • Engaging offenders to build responsibility, and
  • Connecting offenders to programs, services and community.

About the role

Case Managers in the Court Practice stream are responsible for applying evidence-based case management practices to offenders at medium or high risk of reoffending.

This role is required to manage a case load of offenders with a range of order requirements aimed at reducing the risk of reoffending through conducting risk assessments, preparing case plans, providing interventions, and addressing the underlying causes of offending whilst directing and monitoring compliance with court order obligations.

This role is required to utilise case management practices to actively engage offenders and ensure responsive, targeted interventions to assist in reducing their risk of reoffending. Case Managers must support offenders to successfully complete their court orders, while balancing risks to community safety.

About you

As our ideal candidate, you will have:

  • demonstrated understanding and/or practice of effective case management practices; proactively managing risk with more complex individuals
  • demonstrated understanding and/or practice of modelling pro social behaviours and ability to motivate and influence individuals who are being case managed.
  • the ability to effectively negotiate and influence complex stakeholders to encourage participation and cooperation
  • excellent verbal communication skills with assertiveness and confidence in dealing with individuals exhibiting challenging behaviours.

A relevant qualification in social work or related human services discipline (preferred) or criminal justice, criminology (desirable) with work experience in a related field.

For more details regarding this position, please review the position description or contact Aaron Flintrop – Manager Court Practice on 0408 075 064.

Why work with us?

At the Department of Justice and Community Safety, we provide every person with the means to achieve their potential through ongoing learning and development opportunities in a diverse, equitable and supportive environment.

We look for people who are prepared to do their very best in line with our values and behaviours. Our values shape and influence how we recruit, train and develop our staff and build relationships with stakeholders. 

We will also provide you with professional development opportunities, an employee assistance program, access to job opportunities across the Victorian Government, salary packaging and much more.


How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.


The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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