Network Engineer

Job Details
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Department: Emergency Services Telecommunications Authority
Work Type: Ongoing - full time
Job Function: IT and Telecommunications
Classification: See Advertisement
Work Location: Burwood East
Reference: VG/1660832
Closing Date: 05-Oct-2022
Salary Range: See Advertisement
Job Duration: N/A
Attachments: PD -Emergency Communications Information Services - Network Engineer.pdf (PDF, 250KB)
Job Specification

Contact: Binu Joseph

Position Details

About ESTA

We are the Emergency Services Telecommunications Authority (ESTA), the statutory authority providing the critical link between the Victorian community and the State's emergency services agencies. We provide Victoria's 24-hour emergency call-taking and dispatch services, including Triple Zero, for police, fire, ambulance, and Victoria State Emergency Service. We also manage the provision of advanced, operational communications for Victoria's emergency services, supporting police, fire, ambulance and VICSES personnel in the field.

In 2020-21, ESTA received more than 2.8 million calls for all emergency, operational and non-emergency calls; on average, this is a call every 11 seconds or almost 8000 a day.


About The Role

The Networking team within the IT Infrastructure has been phenomenal in providing outstanding service across all ESTA sites (Burwood East, Williams Landing and Ballarat). Following an unprecedented growth across ESTA, the Infrastructure team is seeking a Network Engineer to cater to the increasing demand and will implement equipment installation plans based on the Network Administrator's specifications, maintain each component of the network and troubleshoot issues.

The role is based out of Burwood East and report into the Manager, Networking.


Key accountabilities of these rewarding roles include:

  • Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. 
  • Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches & controllers.
  • Ensure network documentation is maintained to a professional standard and reflects the ESTA network environment
  • Replacing faulty network hardware components when required
  • Participate in 24x7 on-call roster once in 3 weeks.


About You

As a capable and experienced ICT Networking professional, you will possess high level communicative skills, a problem-solving mindset and the ability to influence across all levels of business.

It anticipated you will also possess:

  • Strong understanding of network infrastructure and network hardware - Cisco Nexus Devices, Palo Alto Firewalls & Citrix load balancers
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
  • Proven strong interpersonal skills and the ability to work with a wide range of stakeholders
  • A self-starter able to work independently but comfortable working in a team environment
  • The willingness to work in a fast-paced environment.


Our Culture

ESTA's staff are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field. Call-taking and dispatch services are delivered from three State Emergency Communications Centres (SECCs) located at Ballarat, East Burwood and Williams Landing.

Operating in an environment of increasing community expectations for seamless and transparent emergency services, ESTA pursues continuous improvement across all areas of its service delivery.

At ESTA, we value the unique backgrounds, experiences, and contributions that each person brings to our workplace, and we encourage and celebrate diversity. Our aim is to create a workforce that reflects the Victorian community in which we live.


What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

  • Generous salary level with salary packaging available
  • Great employee benefits including free on-site parking
  • Employee Recognition Program and
  • Employee Assistance Program
  • Employees discounts on accommodation, travel and entertainment


How to Apply

Please click the ‘Apply' button above which will direct you to the ESTA careers portal. From here you can submit your application which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Alternatively, for a confidential discussion, please email Binu JosephTalent & Diversity Advisor at Applications must be submitted by 11.59pm, Wednesday 05th October 2022.


In accordance with the Public Health Directions issued by the Chief Health Officer, ESTA must comply with employer obligations regarding mandatory COVID-19 vaccinations for authorised workers. If you are successful in gaining employment with ESTA you will be required to provide evidence of your vaccination against COVID-19.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa and the successful applicant must satisfy the National Police Records Check standard that includes finger printing.

You are ineligible to apply if you have previous Victorian Public Sector employment and received a Voluntary Redundancy Package within 3 years prior to the advertised date


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