Senior Stakeholder Relations and Communications Adviser

LXRP
Job Details
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Department: Level Crossing Removal Project
Work Type: Fixed term - full time
Job Function: Communications, Marketing and Media
Classification: VPSG5
Work Location: Melbourne - Western Metro
Reference: VG/000732E
Closing Date: 06-Dec-2022
Salary Range: $103,920 - $125,735
Job Duration: 3 Years
Attachments: LX - Senior Stakeholder Relations and Communications Adviser VPS 5 - PD 00732.docx (Word, 277KB)
Job Specification

Contact: Nikki Brown - Talent Acquisition Adviser
nikki.brown@levelcrossings.vic.gov.au

Position Details

About the role

Reporting to the Manager, Stakeholder Relations and Communications, you will be working in the heart of your local community, chatting with people from all walks of life by developing high quality communication materials and drive stakeholder relations for the Level Crossing Removal Project.

Level Crossing Removal Project (LXRP) are currently recruiting for a Senior Stakeholder Relations and Communications Adviser to work on a Level Crossing Removal Project located in the Western suburbs and the Car Parks for Commuters Project (based in Richmond). You will be the voice of LXRP with members of the public and local communities across Melbourne. You will work within a team where any given day you might find yourself:

  • Identifying issues from the public impacting the project and its community, working through them with the team and seeking positive resolutions
  • Engaging our local communities and working together with our construction project teams to deliver messages
  • Delivering clear, concise, and accurate communications of project activities and effective management of community and stakeholder issues
  • Writing content about the project for our website, social media, updates or community newsletters whilst assisting with the responses to media enquiries and events

The role is a 3-year fixed term position, paying a salary between $103,920 - $125,735 + superannuation. People that enjoy working from both the office (Richmond) and from home have the option to access our hybrid working arrangements – with some travel to construction sites when required. 

About you

We're looking for passionate individuals to be part of a once-in-a-generation project to change the face of our city. If you're a ‘people person' who wants to be part of a supportive team delivering results you can see, then you've found your crew.

We're not just looking for people with previous experience in communications – we are also looking for people with transferrable skills that might be interested in a career change!

Are you currently working as a team leader in the hospitality, travel or retail field? Do you handle escalated customer queries, and able to identify and resolve issues before they blow up?

Are you agile and not fazed by moving deadlines or a change in approach to get the job done?

Do you have the confidence to work in a team, handle escalated queries from the public, and strike up conversations with community members? Then this role is for you!

We'd love to see applications from people with the following skills:

  • People skills … it's important you can interact with people and resolve any issues that arise.
  • You are creative and flexible with your communication style and can tailor this to suit a wide range of audiences – both in a written and verbal capacity.
  • You are hard-working, enjoy a challenge and don't shy away from having difficult conversations or getting your hands dirty.
  • You have strong written communication skills, knows social media and enjoys engaging new innovative opportunities to spread information different channels. You get your kicks by identifying opportunities which would be attractive to the eye!
  • You are well organised – there are lots of moving parts and stakeholders, so you need to make sure nothing falls through the cracks.
  • You are a supportive team player – you will be collaborating with your team and helping to resolve issues (when they arise) as a group.
  • You can demonstrate leadership and willingness - you take lead and get a kick out of developing others.
  • You will have a strong sense of purpose in helping the project deliver on transforming the way Victorians live, work and travel.

LXRP is an Equal Opportunity Employer, and as such we strongly encourage and welcome folks from minorities, women, the disabled, First Nations, Veterans, and all other qualified applicants to apply.

About the team

You will be working as part of a dynamic, supportive, and results-driven team where there are equal contributions to be made. During busy times, the rest of the team pulls together creating opportunities to learn from highly regarded, hands on Communications and Engagement professionals.

The Strategic Communications team at LXRP are an awesome, diverse bunch who genuinely care about the community and are super proud of delivering a massive project that will leave a lasting legacy. These roles are unique within the public service, we aren't like other government departments. No two days are the same at LXRP and we thrive working at a cracking pace. Innovation and creativity are in our DNA - it's hard not to be inspired when you can see a community transforming right before your eyes.

About LXRP

At LXRP, we're not just removing level crossings, we are removing barriers and creating legacies for our communities for years to come. Inclusion is a priority for us, and we are committed to creating an employee community that reflects those in which we work.

  • We use our role as leaders in the transport sector to provide secure pathways into the industry for women, people who identify as LGBTQIA+, people living with a disability, Aboriginal and Torres Strait Islanders, refugees or asylum seekers and people facing barriers to employment.
  • We proudly support diverse workforce with a variety of professional development opportunities, ranging from internships to leadership programs
  • We value diverse representation at all levels of the organisation
  • We offer and encourage flexible work practices and purchased leave arrangements for all our employees to support wellbeing, family or carer commitments and other personal circumstances.
  • We place great importance on growth, empowering our people to enhance their knowledge, capability and experience through continual learning, formal training and lessons learned.
  • Health, safety and wellbeing are at the heart of what we do. We focus on the physical, mental and emotional wellbeing of our people to create a safe and healthy workplace for everyone, every day, everywhere.

What next?

To apply – just submit your CV. No need to submit a separate address of the key selection criteria, and no need for a cover letter.

The assessment process will entail the following:

  • Answer 3 assessed quick questions in the application form upon submitting your CV
  • CV review, and phone screen of suitable applicants once applications close
  • Successful candidates will undergo a practical activity and a quick interview 

The successful candidate will be required to undergo pre-employment checks which include national police checks and misconduct screening. Please be advised that it is requirement for all MTIA staff to be compliant with the MTIA COVID-19 Vaccination Policy (the Policy).

The Policy stipulates that, unless an employee is an Excepted Person within the meaning of the Policy, in order to attend an MTIA workplace the employee must hold ‘up-to-date' vaccination status in accordance with ATAGI guidance, which for most includes their primary vaccination course and booster. Should you require further information about the Policy, please have a conversation with our Talent Acquisition team.

Need more information?

For specifics about the role, contact Nikki Brown – Talent Acquisition Adviser Nikki.brown@levelcrossings.vic.gov.au.

We welcome you to inform us confidentially if you may require any special accommodations or adjustments in order to participate to the best of your ability throughout this recruitment process.

Visit us: levelcrossings.vic.gov.au

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