Customer Service Officer

Parliament of Victoria's Legislative Assembly is looking for a Customer Service Officer to work in the Procedure Office, providing information and documentation to a range of customers including members of Parliament, the public, and public sector agencies.
Job Details
Careers Logo
Department: Parliament of Victoria
Work Type: Fixed term - part time
Job Function: Administration / Secretarial
Classification: PoV3.1
Work Location: Melbourne - CBD
Reference: VG/001834
Closing Date: 29-May-2019
Salary Range: $67,866 - $75,136
Job Duration: N/A
Attachments: PD CSO Part time 2019.docx (Word, 296KB)
Job Specification

Contact: Brittany Turner
(03) 8651 8564

Position Details

About the role

You will help prepare, publish and distribute House documents; order and proofread the various prints of bills; check and prepare Acts of Parliament for royal assent; and process reports submitted for tabling. In addition, you will help maintain the Legislative Assembly's archives.

You will possess excellent communication skills and a committment to providing to high quality service.  Your great organisational skills will allow you to handle large volumes of documents that are processed within this role, and you work well under pressure to meet deadlines in a time-critical environment. 

You must also be prepared to work overtime when the Legislative Assembly is sitting.

You will be provided with initial and on-going training; no previous parliamentary experience is necessary.

The position is part time (0.6) — Monday, Thursday and Friday. 


Salary: Grade 3.1, $68,884 (as at 1 July 2019) pro rata

Category: B

Term of appointment: Part time (0.6), Fixed term to 23 December 2019

Applications close: 12.00 midnight, 29 May 2019

Further information: Brittany Turner, phone 9651 8564.


To view the position description, please click on the attachment above.

To submit an application, which must address the key selection criteria listed in the position description and include a resume and cover letter, please click on the Apply Now button.

Re-employment restrictions may apply to recipients of VPS voluntary departure packages.

From here...