THE ROLE

Administration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors.  Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide-ranging administrative, secretarial and support functions. Further, to assists with the Child Protection program and will be responsible for a range of key tasks from the preparation of high-level correspondence, complaint management, diary management, meeting preparation, minute taking, coordination, and management of a range of secretarial and administrative support functions.

ACCOUNTABILITIES INCLUDE

• Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, fleet management, client payments and ministerial correspondence.
• Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.
• Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.
• Contribute as an effective branch member in a team environment and assist in the provision of quality, timely and effective customer service to managers and staff within the branch.
• Suggest system and process improvements and work in collaboration to implement the agreed solutions.
• Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.