Strategic Research Manager

Victoria has embarked on a once in a generation transformation of Victoria’s roads to sustain growth in our population and economy to meet the aspirations of Victorians for an integrated transport network. As an integral part of Transport for Victoria (TfV) VicRoads works to deliver an integrated transport network that supports connectivity, liveability and prosperity for Victoria.
Job Details
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Department: VicRoads
Work Type: Fixed term - full time
Job Function: Communications, Marketing and Media
Classification: As per award
Work Location: Melbourne - CBD
Reference: VG/0078V
Closing Date: 21-Jan-2018
Salary Range: As per award
Job Duration: 12 months
Attachments: No File Attached
Contact: Adam Fry
0436 657 444

Position Details

About the Division The Public Engagement division are a strategic business partner providing best practice engagement via multiple channels to connect with the community, government and media to positively influence VicRoads' brand. They are a key part of projects and program development from conception to delivery.

The division is built around our key drivers: trust – with community, government and internal stakeholders; conversation – responsiveness and a willingness to participate in open, ongoing dialogue; audiences – genuinely understanding each opportunity to connect with our community and tailoring our messaging and engagement according; and influence – achieved by good organisational communication to the external world, based on a clear and compelling voice and vision.

Our promise to Victorians is this: whether you live in a growing suburb or regional town, on a farm or a city apartment – we want to team up with you so we make the best collective decisions on how to get you safely to where you need to be.

About the Role
The Strategic Research Manager will report to and be supported by, the Head of Strategic Engagement within the broader Community and Stakeholder Engagement team. As the Strategic Research Manager, you will lead the strategic research and data collection of customer behaviour to leverage intelligence for strategic campaigns that will make a difference to the driving behaviour of Victorians.  

Working collaboratively with key internal and external stakeholders you will identify emerging systematic customer issues, drive positive behavioural change outcomes and implement strategies to deliver the strategic priorities of VicRoads. You will ensure effective knowledge management, research and forecasting mechanisms are in place to deliver input into road and corporate programs, projects and services.

This is an exciting time to join our Public Engagement team that is helping transform VicRoads.

About You
As the successful incumbent, you will hold demonstrated experience and technical skills in developing successful research programs, data collection and analysis.  You will use your exceptional research and analytical skills to identify trends and provide actionable recommendations that drive positive customer and community behavioural change outcomes.

You possess exceptional verbal and written communication skills to prepare quality written and visual materials including reports, briefs and proposals for a range of target groups.

Appropriate qualifications or significant experience in marketing, communications or research is favourable.

What We Offer
To attract retain and develop great people, we provide genuine flexibility, a culture that supports people to be their best and be themselves, and great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.

For any queries or a confidential discussion, please contact Adam Fry on 0436 657 444.


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