The Role

The Project Officer contributes to the achievement of Small Business and Employment Branch (SBE) objectives as a member of the Capability and Networks team. The team is focused on delivering capability programs, engagement initiatives, services and support to boost Victoria's small business sector.

This role supports the design, implementation and delivery of program and project priorities in Capability and Networks team and across the broader Small Business and Employment branch. It involves program oversight and requires supplier management, stakeholder engagement, preparation of briefs, presentations and reports, and other activities that support SBE to deliver support and services for Victorian small businesses.

The Project Officer works collaboratively with internal and external stakeholders and takes a customer lens to program performance and participant feedback so continuous improvement/innovation opportunities are captured and small businesses benefit from fit-for-purpose support.

Main accountabilities:

• Manages projects, usually under limited direction
• Negotiates and manages straight forward, corporate contracts and service agreements
• Resolves operational service delivery problems consistent with program objectives Interprets and applies business plans and policies to own area of responsibility
• Prepares reports, briefs and correspondence on complex issues that impact at program or organisational level

The Team

The position of Project Officer forms a part of the Small Business and Employment branch within the Economic Policy, Programs and Services group.

The Small Business and Employment branch fosters economic growth and job creation in Victoria by helping prospective business owners, self-employed Victorians, and small and medium enterprises to thrive in an inclusive, fair and competitive business environment.

Under the brand of Business Victoria, we work with partners to enable access to knowledge and build capability for businesses to start, grow, employ and internationalise. We provide digital and face-to-face information, expertise, advisers and tools to help business owners deal with the challenges and opportunities of a fast-changing business environment.

We also create job opportunities and promote an inclusive economy. Working in partnership with local communities and supporting people looking for secure and sustainable jobs in priority sectors, Small Business and Employment helps to deliver the workforces of the future and deliver high quality services with a strong customer focus, enabled by innovative digital and data-driven solutions.

About You

• Project Delivery: Defines tasks to be delivered to meet agreed outcomes; Coordinates and guides others in the execution of work activities; Monitors progress of tasks against plans and takes corrective action when required. 
• Customer Focus: Monitors customer satisfaction to gain critical insights; Looks for continuous improvement opportunities and ways to innovate. 
• Critical Thinking and Problem Solving: Resolves issues through deep understanding/interpretation of existing guidelines. Where guidelines aren't available, analyses ideas available and takes action including in consultation with others to resolve problems.
• Innovation and Continuous Improvement: Leverages existing continuous improvement systems and procedures to improve outcomes, quality and efficiency of work; Offers suggestions and ideas, encourages others to do the same.

Further Information

For a confidential discussion, please contact Anne Macindoe, Manager Capability and Programs at anne.macindoe@ecodev.vic.gov.au

The Department is committed to creating and maintaining a child safe organisation. We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.

Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department. For further information on the position, please refer to the attached position description.

Please note: We are committed to inclusive recruitment. If you require an adjustment to participate in any stage of the recruitment process or have a particular requirement to be communicated with by either telephone or email only, please notify the DJSIR Talent Acquisition Team on 0472 875 685, or via email at recruitment@ecodev.vic.gov.au with the position number in the subject line.

How to Apply

Please click the ‘Apply Now' button. As part of the application process, you will need to provide a copy of your resume and a cover letter.

Applications close at 23:59pm on 16 June 2026.