Team Leader, Business Systems Analyst
The Social Services Regulator is committed to strengthening protections and rights of vulnerable Victorians accessing social services.
The Social Services Regulator is a statutory authority that was established under the Social Services Regulations Act 2021 (the Act). The Act gives effect to a comprehensive new regulatory scheme that aims to keep Victoria’s social service users safe from harms such as abuse and neglect.
The purpose of the scheme is to:
- support the safe delivery of social services
- embed a new set of Social Service standards for all service providers
- ensure service providers understand their role in protecting the rights of social service users
- define roles and responsibilities of service providers
- give the Regulator monitoring and enforcement powers to respond to risks of harm
- improve information sharing between regulators so they can identify and respond to risks of harm
- replace the framework previously overseen by the Human Services Regulator.
The scheme applies to prescribed services set out in the Social Services Regulations 2023 (Regulations). They include:
- Child protection services
- Community based child and family services
- Disability services
- Family violence services
- Homelessness services
- Out of home care services
- Secure welfare services
- Sexual assault services
- Supported residential services.
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| Department: | Social Services Regulator(SSR) |
| Work Type: | Ongoing - full time |
| Job Function: | IT and Telecommunications |
| Classification: | VPSG5 |
| Work Location: | Melbourne - CBD |
| Reference: | VG/0732326 |
| Closing Date: | 17-Feb-2026 |
| Salary Range: | $113,022 - $136,747 |
| Job Duration: | Ongoing |
| Attachments: |
732326 VPS5 Team Leader, Business Systems Analyst PD .docx (Word, 86KB) Position Description |
| Contact: |
Raquel Tran raquel.tran@ssr.vic.gov.au |
Position Details
THE ROLE
The Team Leader, Business Systems Analyst plays a key role in supporting the Social Services Regulator (SSR) to develop and maintain the systems required to enable data driven regulatory decision making.
The SSR uses a risk-based intelligence led approach to protect the safety and rights of children, young people and adults experiencing vulnerability. The Team Leader, Business Systems Analyst is responsible for leading a team of staff in the development and operational management of current and new software and systems required to support the regulatory functions of the Social Services Regulator.
We are looking for someone who:
- Is an excellent communicator and always seeks to find the best possible solution.
- Demonstrates experience in supporting and administering business systems.
- Proven experience in understanding of configuration and service level management.
- Demonstrates the ability to identify and analyse business needs and offers solutions appropriate to individual roles and level of technical understanding.
- Prioritises work effectively to deliver on pressing business needs.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please contact SSR HR at humanresources@ssr.vic.gov.au.
Please apply to submit your interest in this position.
