Job Details

Senior Community Liaison Officer
Stakeholder focused, community liaison team lead required for Iconic building project.

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Department: Victorian Building Authority
Work Type: Fixed term - full time
Job Function: Regulatory, Governance and Compliance
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/1000
Closing Date: 16-Nov-2018
Salary Range: $82,574 - $93,689
Job Duration: 18 months
File Attachment: pd - senior community liaison officer (002).docx
Contact: Lisa Jessup
Contact Details: Talent Acquisition Specialist 03 9618 9151

Position Details
  • Does the opportunity to work on a landmark building project excite you?
  • Are you passionate about stakeholder management, client liaison, AND have the ability to provide sound technical advice to non-technical parties?
  • Do you want to work in a vibrant, dynamic team where you LOVE coming to work every day?

At the VBA, we are breaking new ground with the Cladding Audit and Rectification Project, having been recently appointed to 43 rectification sites across Melbourne. Due to this exciting announcement, we are looking for people minded Client Liaison team members to work through this process with all relevant stakeholders.

The Role

You will be taking a hands on approach to working with your own client portfolio to ensure that all parties are aware of the regulations, their responsibilities under the code and work through the undertakings of rectification. You will handle escalated queries that require senior assistance, and provide workflow updates and raise concerns with senior management.

Your unique ability to understand and digest technical information, to communicate to non-technical stakeholders will be your ultimate success in this position.

Essential Criteria

  • Tertiary qualifications in Science, Engineering, Town Planning, Building/Construction, Psychology, Sociology or similar is preferred.
  • Further qualifications in customer service, government or building will be highly regarded
  • Practical  experience within the building or construction or public sector will be highly regarded
  • Highly developed written and verbal communication skills
  • Strong Stakeholder Management/Client Liaison skills are essential


To Apply

  • Upload your current resume, brief cover letter, proof of your right to work in Australia (citizenship or residency document or Australia working visa) and any qualifications relevant to the role.
  • Complete the questionnaire provided after you click ‘Next' at the bottom of the application page
  • Candidates are not required to address all selection criteria, only those listed in the questionnaire. 
  • Only electronic applications submitted via will be accepted

Applications Close 5pm Monday, 19 November 2018

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