• Salary: $113,022 – $136,747 (plus superannuation)
• Tenure: Fixed term until November 2026
• Usual hours of work: Full time (flexibility may be available)
• Usual work location: 121 Exhibition Street, Melbourne (flexibility may be available)

The Role
The Manager Information and Support Services plays a key role in supporting apprenticeship policy and program development within Apprenticeships Victoria, particularly work arising from Apprenticeships Taskforce recommendations. The role leads the development and maintenance of information and support programs for apprentices and trainees, covering areas such as wages, mental health, employment conditions, training pathways and access to support services. The ideal candidate will bring strong project management, people management, research and problem-solving skills, along with highly developed written and editorial capability and the ability to quickly build a deep understanding of the apprenticeship and traineeship system.

Main Accountabilities
• Initiate research and analysis within an area of expertise aligned to organisational objectives
• Develop briefs on complex issues, providing options for consideration and decision-making
• Prepare technical reports at an advanced professional level
• Provide leadership in applying policy concepts to operational matters
• Formulate policy options and advice

The Team
This role sits within the Insights and Reform Unit in Apprenticeships Victoria, part of the Skills and TAFE Group.

Apprenticeships Victoria works in partnership with key stakeholders to deliver a pipeline of skilled workers for priority industries. The Skills and TAFE Group provides leadership and oversight of Victoria's vocational education and training system, supporting inclusive, high-quality pathways into the workforce.

About You
You bring strong collaboration and stakeholder engagement skills, with the ability to build effective partnerships and identify shared priorities to deliver outcomes. You have demonstrated experience in project delivery, translating strategy into practical programs, and can manage competing priorities in a dynamic environment.

Further Information
For a confidential discussion, please contact Rachel Eastoe, Manager Taskforce Response and Apprentice Support on 0413 305 171 or rachel.eastoe@ecodev.vic.gov.au.

The Department is committed to creating and maintaining a child safe organisation. We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm.

Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department.

Please note: We are committed to inclusive recruitment. If you require an adjustment to participate in any stage of the recruitment process, please contact the DJSIR Talent Acquisition Team on 0472 875 685 or recruitment@ecodev.vic.gov.au.

How to Apply
Please click the ‘Apply Now' button. As part of the application process, you will need to provide a copy of your resume and a cover letter addressing the key selection criteria outlined in the position description.

Applications close at 23:59pm on 14 May 2026.