Adviser, Operations and Business Improvement (multiple)

• Salary: $97,955 - $111,142(Plus Superannuation)
• Ongoing, full-time role (flexibility may be available)
• Usual work location: 121 Exhibition Street, Melbourne CBD (flexibility may be available)

The Role

The Adviser, Operations and Business Improvement, supports the delivery of core business operations and provides operational and administrative support and analytical input to enable efficient and compliant delivery of corporate services.

Reporting to the Senior Adviser, Operations and Business Improvement, this role contributes to the coordination, improvement, and monitoring of functions including governance, administration and workforce services. You will also work with Creative Victoria's First Peoples team to support self-determined engagement and help embed First Peoples perspectives in the work of Creative Victoria.

The Adviser, Operations and Business Improvement, is part of a team that provides operational and administrative support across corporate service functions including, but not limited to:

-        Coordination of day-to-day operational activities to support internal business functions

-        Assistance in implementing and monitoring operational systems, policies, and procedures

-        Preparation and quality review of documentation including reports, dashboards, and executive briefs

-        Provision of logistical and administrative support across the group

-        Assistance with procurement and contract management processes where required

-        Participation in compliance activities and maintenance of accurate operational records

-        Contribution to business improvement initiatives and process reviews

The Team

The position of Adviser, Operations and Business Improvement, forms a part of the Policy and Delivery Branch within the Creative Victoria Group. 

The branch brings together Creative Victoria's programs and investment in support of artists, creative workers, creative organisations, businesses, and portfolio agencies, with our work to manage and deliver world-class creative infrastructure. The branch also leads on policy and coordination across government and industry, and the development of Victoria's creative industries strategy. 

About You

Use your flexibility and adaptability to respond quickly to changing priorities. By working collaboratively, you will build a supportive and cooperative team environment, engaging other teams to share information to understand and respond to issues, as well as supporting others in challenging situations. 

Desired experience:

• Strong written and verbal communication skills, with the ability to tailor outputs to various audiences
• Ability to interpret and apply policies, frameworks, and procedures in an operational context
• Solid analytical and problem-solving skills with attention to detail
• Experience working in team environments and coordinating cross-functional tasks
• Familiarity with government governance and reporting requirements 

Further Information

For a confidential discussion, please contact Max Coffman, Deputy Chief Executive, on max.coffman@creative.vic.gov.au / +61 3 9623 1267.

The Department is committed to creating and maintaining a child safe organisation. We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.

Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department. For further information on the position, please refer to the attached position description.

Please note: We are committed to inclusive recruitment. If you require an adjustment to participate in any stage of the recruitment process or have a particular requirement to be communicated with by either telephone or email only, please notify the DJSIR Talent Acquisition Team on 0472 875 685, or via email at recruitment@ecodev.vic.gov.au with the position number in the subject line.

How to Apply

Please click the ‘Apply Now' button. As part of the application process, you will need to provide a copy of your resume and a cover letter addressing the key selection criteria outlined in the position description.

Applications close at 23:59pm on 9 December 2025.