Position overview

The Lead Appeals Officer is responsible for providing oversight of the Senior Appeals Officers and their case management duties as well as high-level administrative support to the Building Appeals Board (BAB), the Manager/Registrar, Deputy Registrars and other members of the team. This is a key leadership role within the appeals/disputes area of the BAB's business in which the successful candidate will be required to develop and implement innovative procedures and reforms that are consistent with court/tribunal case management principles.

The role also involves advising and liaising with organisations and individuals making applications to the BAB, including the provision of authoritative advice regarding the BAB's procedures and the application process.

We are looking for:

• Excellent leadership skills with the ability to lead, train, develop and support a small team.
• Strong written and verbal communication skills including the ability to prepare clear, concise and accurate reports.
• Demonstrated ability to build positive relationships with a variety of stakeholders.
• Experience working in a Court or Tribunal environment is highly desirable.
• Knowledge of the building regulatory framework including the Building Act 1993, the building regulations, the National Construction Code and other relevant legislation would be highly regarded.

About the organisation

The Victorian Building Authority (VBA) is the primary regulator of Victoria's building and plumbing industries, ensuring compliance with relevant laws that protect the Victorian community and promote confidence in the built environment. The VBA manages practitioner registration, monitors industry standards, and enforces compliance through inspections, investigations, and audits. It also supports industry professionals by providing guidance, education, and resources to uphold safety, durability, and sustainability in building and plumbing work. The VBA is committed to promoting accountability and continuous improvement, and plays a critical role in safeguarding Victoria's construction standards and ensuring quality outcomes for all Victorians.

VBA Commitment

We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. We're hoping to find a broad range of experiences, and people from all backgrounds and communities to join us at the VBA.

We invite you to talk to us about any preferences or adjustments you may need to either our recruitment process or the role itself. If you identify as a person with disability, please let us know how we can provide additional support to your application. If this is you, please don't hesitate to get in touch via recruit@vba.vic.gov.au.

We value and encourage flexibility for all, and so we support all our roles to be worked flexibly in some way, including part-time, to support a diverse, adaptive, and high-performing workforce. We encourage you to discuss flexible work options with the hiring manager during the recruitment process.

How to Apply

We require you to upload:

• Attach an up-to-date resume.
• Please include a cover letter (1 page maximum) detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position.

Important information

• Only electronic applications submitted via careers.vic.gov.au will be accepted.