General Store Supervisor

Parks Victoria is seeking a creative and hard working individual to support the management and future direction of the Tidal River General Store.
Job Details
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Department: Parks Victoria
Work Type: Fixed term - full time or part time
Job Function: Hospitality and Tourism
Classification: PVO3
Work Location: Gippsland - South Gippsland
Reference: VG/12189
Closing Date: 29-Jan-2023
Salary Range: $76,585 - $83,670
Job Duration: June 2025
Attachments: Position Description - 12189 - General Store Supervisor.pdf (PDF, 196KB)
Job Specification

Position Description - 12189 - General Store Supervisor.docx (Word, 90KB)
Job Specification

Contact: Victoria Purdue
0419 115 636

Position Details

  • Provide hands on leadership to a busy general store located in the pristine, Wilsons Promontory National Park.
  • Manage an experienced and hard working team of core and seasonal staff.
  • Choose to work full-time or part-time to create your ideal work-life balance.
  • Bring your previous retail experience to help shape the store and identify new products for sale to meet our customer's needs.

About the role

The General Store Supervisor will work as part of a core leadership team to run the busiest general store and café on the Parks Victoria estate. The purpose of this role is to ensure that all customers are receiving a high level of service with retail items that meet their changing needs and expectations. The position will monitor work practices and with support from line management, ensure compliance with relevant policies and procedures and help shape the future offering provided. They will demonstrate a strong personal work ethic for team members to follow and ensure that employees maintain a high standard of personal accountability and compliance with the Code of Conduct.

We're looking for someone with:

  • Demonstrated experience in leadership, performance management and managing a team day to day in a retail or hospitality role.
  • Demonstrated experience in a customer facing role.
  • Demonstrated ability to solve problems with technical issues, staff issues and customer complaints.

Your application will need to include:

  • A current Resume
  • A cover letter addressing the Key Selection Criteria (KSC) as outlined in the position description.

Application Closing date: Sunday 29 January 2023

Parks Victoria's vision is to be a world-class parks service, ensuring healthy parks for healthy people. It is a statutory authority with responsibility for managing an expanding and diverse estate covering more than 4 million hectares, or about 17 per cent, of Victoria.

Sound like you?

If this sounds like you, and you would like to help build on our Retail and food and beverage activities, then we would like to hear from you. For a confidential discussion about the role, call Victoria Purdue on 0419 115 636 or apply online!

Organisational Commitments

Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards. All prospective employees to undergo a National Police Record Check and Working with Children Check prior to commencing employment.

Parks Victoria recognises diversity and inclusion is everyone's business. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender, that brings out our best, values everyone's contribution and works within a flexible working environment, ultimately reflecting the community we serve.

Only people with Australian Citizenship, Permanent Residency or a non-citizen with a valid visa that provides work rights may apply for this position.

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