IT Systems Manager

Job Details
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Department: Department of Premier & Cabinet
Work Type: Fixed term - full time
Job Function: IT and Telecommunications
Classification: VPSG6
Work Location: Melbourne - Western Metro
Reference: VG/1271688
Closing Date: 01-May-2017
Salary Range: $111,484 - $149,188
Job Duration: Untill June 30 2018
Attachments: Position Description IT Systems Manager Service Victoria VPS6 April 2017.docx (Word, 70KB)
Job Specification

Contact: Perry Karavas

Position Details

Service Victoria is part of the Department of Premier & Cabinet and is charged with simplifying, improving and modernising essential government transactions and delivering customer service.

Service Victoria are working to deliver a customer service system around what Victorians want and need, rather than what works for government. We know people want easier access to government transactions, including online options. Our current focus is on building a digital platform to make it easier and more convenient for Victorians to manage their interaction with government departments and agencies.

Our staff are customer-centric and work in project teams made up of subject matter experts from a range of backgrounds including public policy, law, corporate operations, customer experience, product development, project management and information technology.

Service Victoria has a fantastic opportunity for an individual to come and work with key internal stakeholders to take ownership of, and develop the IT systems strategy for Service Victoria. The service skills entail the ability to put yourself in the customer's shoes and never lose sight of how end users think.

To be successful in this role it is essential that you have a consumer focus orientation. This requires constant communication with clients and end users while you are engaged in planning, monitoring, and implementing new solutions of all, the candidate will be highly collaborative and love working in a busy, dynamic and creative team.

The closing date for this position is Monday 1st May 2017 midnight.

This position is only open to applicants with relevant rights to work in Australia.

How to apply:

All applications should include a resume, plus a cover letter - which addresses the key selection criteria, in no more than 3 pages.

Please refer to the contact on the Position Description if you have any questions regarding the job vacancy.

Other relevant information:

Employment of successful candidates will be subject to a National Police Check.

DPC is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

DPC values its people and is committed to attracting, developing and retaining diverse talent. DPC actively promotes diversity and inclusion in the workplace and does not discriminate based on age, sex, carer or parental status, disability, race, religious belief, sexual orientation, gender identity or other characteristics.

DPC is committed to supporting our employees balance their work and life commitments. Flexible working arrangements give our employees more control over when, where and how they work. All roles at DPC can be worked flexibly, the types of flexibility may differ from role to role.

The Department of Premier and Cabinet's vision is to be recognised and respected leaders in whole-of-government policy and performance.

We work for the people of Victoria by helping the government achieve its strategic objectives. We do this by supporting the Premier, Deputy Premier, Special Minister of State, the Ministers for Aboriginal Affairs, Equality, Multicultural Affairs, Prevention of Family Violence, Veterans and Women, as well as the Cabinet.


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