Records & Document Services Manager

• Located at CFA Headquarters, Burwood East

• Ongoing full time

• $92,348 pa (plus 9.50% superannuation)
Job Details
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Department: Country Fire Authority
Work Type: Ongoing - full time
Job Function: IT and Telecommunications
Classification: See Advertisement
Work Location: Burwood East
Reference: VG/1311051
Closing Date: 18-Dec-2017
Salary Range: See Advertisement
Job Duration: N/A
Attachments: PD Manager Records and Document Services PTA 5 400903.pdf (PDF, 50KB)
Job Specification

Contact: Deniz Gozukara
03 9262 8205

Position Details

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded community based emergency services organisations. We respond to fire and other emergencies 24 hours a day, seven days a week. Whilst our firefighters are the cornerstone of CFA services, what goes on behind the scenes is just as important in helping to protect lives and property.

CFA has a commitment to establishing and maintaining best practice records and document management standards, and promoting organisational awareness of legal compliance for recordkeeping.  This position plays a key role in organisational-wide records and document management systems and services that support the business needs of CFA, whilst complying with legislative obligations and good corporate governance.  Within CFA, records and document management relates to both hard-copy (physical) and soft-copy (electronic) documents.

The main focus of this position is to take a holistic approach to records, document and information management across the organisation, and to ensure that CFA record and document management framework and the associated IT systems and services are compliant, responsive, effective and sustainable.

The successful applicant will have:

  • A relevant tertiary qualification or significant equivalent experience in a records management environment is desirable.
  • Demonstrated and extensive experience in information/ records management and the implementation of associated information technology systems.
  • A sound understanding of Government's record management policies, guidelines and legislative requirements.
  • Demonstrated experience in the development, implementation, evaluation and improvement of records management policies, processes and systems.
  • An appreciation of governance matters, probity and confidentiality requirements and the ability to maintain documentation and processes of a standard to withstand the closest scrutiny.
  • Ability to work with a high-level of autonomy and to be able to plan and manage significant change at the organisational level, while considering governance matters, probity and confidentiality requirements.
  • Developed written, presentation and negotiation skills and an ability to collate, organise and present information in a logical and persuasive way, relevant to the intended audience.

Your Application

When applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

Applicants must address the selection criteria outlined in the attached position description.

Your application should include:

  • Cover letter
  • Responses to the Key Selection Criteria as outlined in the Position Description
  • Resume

Submitting your Application

When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.


The successful applicant will be required to complete a National Police History Check.


CFA supports flexible working arrangements and is committed to being an inclusive, fair and child safe organisation for all staff, volunteers and the community.

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