Case Management Assistant

The Office of the Victorian Information Commissioner (OVIC) was established in September 2017 as the primary regulator and source of independent advice to Government about how the public sector collects, uses and shares information. OVIC has combined oversight of freedom of information (FOI), privacy, and data protection, merging the functions of the previous Offices of the Privacy and Data Protection Commissioner and Freedom of Information Commissioner. OVIC's mandate is to deliver more proactive and integrated public access, privacy and data protection leadership in Victoria, particularly by driving the cultural shifts necessary to improve the way government manages and provides access to information. It also enables the consistent application of a regulatory approach across those areas.
Job Details
Careers Logo
Department: Office of the Victorian Information Commissioner
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG2
Work Location: Melbourne - CBD
Reference: VG/1334720
Closing Date: 25-May-2018
Salary Range: $50,077 - $64,307
Job Duration: N/A
Attachments: Application Form - CMA.docx (Word, 43KB)

Case Management Assistant - Position Description1.doc (Word, 194KB)

Contact: Greg Burnie
03 8684 7584

Position Details

The Case Management Assistant is a central administrative and operational support for the effective performance of the office. A large part of the role is to also provide information to members of the public, stakeholders and agencies about FOI and privacy procedures and the functions of the Information Commissioner. 

The Case Management Assistant has a major role in the operations of the Commissioner's case management system and information technology.
The role contributes to educational activities and other projects as required. The primary focus of the key accountabilities will vary from time to time in response to the flow of complaints and applications for review and the project work being undertaken across the organisation.

Under the guidance of the Manager of Operations, the Case Management Assistant is responsible for assisting with the receipt and handling of:
• reviews and complaints regarding the management of primary FOI requests; and
• privacy complaints and data protection enquiries.

How to apply:
Applications including a statement addressing the key selection criteria outlined in the position description are to be submitted online by selecting the "Apply Now" button
Applications close 25 May 2018.

Other relevant information:
A comprehensive position description is attached. For further information regarding the Office of the Victorian Information Commissioner (OVIC), please visit our website at
For any additional enquiries regarding the position please phone the contact on the position description. If you experience difficulties in applying online, please contact HR Shared Services on 1800 039 411.
OVIC values the contribution of all employees and fair and equitable treatment of all people is integral to all activities. As such OVIC offers Reasonable Adjustments for applicants with disabilities on request.
Employment of successful candidates will be subject to a National Police Check and may be subject to security checks.
OVIC is committed to maintaining the privacy of personal information. The recruitment process and all matters relating to it are treated in the strictest confidence. Personal information received during the recruitment process will be managed in accordance with the Privacy and Data Protection Act 2014.

From here...