Privacy Guidance Officer

$68,884 - $83,640 plus superannuation

In this role you will help Victorians exercise their privacy rights as part of a small team, primarily by handling privacy complaints about other organisations.

You will conciliate and negotiate complaints, respond to enquiries, and develop guidance material for the community and regulated organisations.
Job Details
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Department: Office of the Victorian Information Commissioner
Work Type: Ongoing - full time
Job Function: Regulatory, Governance and Compliance
Classification: VPSG3
Work Location: Melbourne - CBD
Reference: VG/1418128
Closing Date: 20-Sep-2019
Salary Range: $68,884 - $83,640
Job Duration: N/A
Attachments: Privacy Guidance Officer - Application Form.docx (Word, 56KB)

Privacy Guidance Officer - Position Description.doc (Word, 533KB)

Contact: Dermot Dignam
8684 1688

Position Details

What does OVIC's Privacy Guidance team do?

OVIC's privacy guidance team provides guidance to government agencies and the public about privacy, handles privacy complaints, and responds to breach notifications. We are a small and collaborative team.

We protect the right to privacy of Victorians by applying the Privacy and Data Protection Act 2014 (PDP Act) to regulate how Victorian Government agencies collect, use, disclose and protect personal information.

What will this role involve?

As a Privacy Guidance Officer you will:

  • handle privacy complaints and assist individuals and organisations in trying to conciliate their disputes
  • provide written and verbal guidance to agencies and individuals in relation to privacy legislation
  • contribute to written resources to assist agencies in meeting their privacy obligations and helping individuals understand their privacy rights
  • respond to data breaches reported to OVIC
  • engage with our stakeholders by contributing to training and other events.

OVIC is a small office, and you will have opportunities to work on projects based on areas of need, developing trends and topics of interest in the world of privacy. This can involve collaboration with other teams (policy, legal, public access, and information security).

What do I need to succeed?

  • An ability to negotiate and resolve disputes – you can gather information, discuss alternative outcomes, give preliminary views and reality-test.
  • Research and analytical skills – you are comfortable interpreting legislation and applying it to a situation or dispute.
  • Writing skills – you are capable of writing in an authoritative, professional manner and can alter your style to different audiences.
  • Strong verbal communication – you are confident to pick up the phone and discuss privacy issues and complaints with a wide range of people, including senior government officials, legal representatives and aggrieved members of the public.
  • You use initiative and are enthusiastic about your work.
  • You hold qualifications in dispute resolution or law or have relevant professional experience.

Security cleared position

Due to the nature of OVIC's work, you must successfully apply for a security clearance following your appointment. It is a requirement of the security clearance process that you be an Australian citizen.

How to apply

To apply, upload a CV (2-3 pages) and a completed copy of the application form via the ‘Apply Now' button.

You do not need to provide a statement in response to the selection criteria. Instead, please answer the three screening questions in the application form.

Applications close 20 September 2019.

Other information:

A position description and application form are attached. For more information, visit

For enquiries regarding the position please contact Dermot Dignam. If you experience difficulties in applying online, please contact HRSS on 1800 039 411.

OVIC values the contribution of all employees and fair and equitable treatment of all people and can adjust its recruitment process for applicants with disabilities on request.

Employment is subject to a national police check and further security checks.

The recruitment process and all matters relating to it are treated in confidence. Personal information received during the recruitment process will be managed in accordance with the PDP Act.

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