Access and Intake Worker

Job Details
Careers Logo
Department: South West Healthcare
Work Type: Casual/Temporary
Job Function: Administration / Secretarial
Classification: As per award
Work Location: Warrnambool
Reference: VG/1441924
Closing Date: 22-Jan-2020
Salary Range: As per award
Job Duration: N/A
Attachments: Position Description - Access and Intake Worker November 2019.pdf (PDF, 226KB)

Contact: Jenna Hogarth

Position Details

About the role

South West Healthcare's (SWH) Access and Information team provides a friendly and welcoming face to clients attending our busy Warrnambool Community Health Centre, resulting in people accessing the services they need.

We are seeking a motivated Access and Intake Worker to join our team in a casual capacity.  This role will works collaboratively in a multi-disciplinary team ensuring a customer focussed approach to a range of administrative tasks, ensuring all client needs are met and that all relevant client data is collected and recorded accurately.  This includes completing all processes associated with reception and processing of referrals and scheduling appointments.

What you bring

As an Access and Intake Worker working in a multi-disciplinary team you will have highly developed interpersonal and communication skills and experience in reception and administrative duties with well- developed organisational and time management skills.  You will have high levels of excellent computer literacy with demonstrated ability to learn and adapt to new Information Technology Systems as required in the role. 

What we offer

You will enjoy benefits such as:

  • Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions;
  • Internal and external professional development opportunities;
  • A range of internal development opportunities focusing on personal development such as Mental Health first aid, resilience and mentoring workshops and comprehensive leadership programs;
  • Excellent terms and conditions of employments.

Who we are

SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 34,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit:

How to apply

A position description and further details can be found at our website under Careers.

For specific enquiries regarding the role, please contact Jenna Hogarth (Manager Access and Performance) on (03) 5563 1211

Employment Terms and Conditions will be in line with theVictorian Public Health Sector (Health and Allied Services, Managers and Administrative Workers) Single Interest Enterprise Agreement

2016-2020with the appropriate classification Administration Grade 1A.


The successful applicant will be required to be eligible for and undergo the following:

  • Police Record Check
  • Employment Working with Children's Check
  • Current Immunisation status

Applications are to be submitted online via our website only under Careers and need to include: an application letter, full personal particulars, qualifications and experience; together with the names of two (2) referees by Sunday 19th January 2019. 

Note: If you experience any difficulties with this website, please email:

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