Engagement Support Officer - Content

Located at CFA Headquarters, Burwood East

Ongoing Full Time

$68,817 pa (plus 10% super) PTA 3
Job Details
Careers Logo
Department: Country Fire Authority
Work Type: Ongoing - full time
Job Function: Projects
Classification: See Advertisement
Work Location: Burwood East
Reference: VG/1551307
Closing Date: 05-Aug-2021
Salary Range: See Advertisement
Job Duration: N/A
Attachments: PD - Engagement Support Officer Content 2021-07.pdf (PDF, 241KB)
Job Specification

Contact: Celeste Brack

Position Details

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.   CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.

About the role:

The role of the Engagement Support Officer is to ensure Community Engagement administrative functions are managed and to provide specific project support to the Community Engagement team. You will also act as the first point of call for incoming queries from external and internal customers, whilst acting with diplomacy, confidentiality and professionalism at all times.

About you:

With senior administration and customer service experience within a large and/or complex organisation you will demonstrate excellent communication and interpersonal skills, with the ability to develop and maintain strong and cooperative relationships with key stakeholders.

Important to this role is your ability to manage and coordinate a range of office functions and projects; source and analyse information to develop professional documents and reports; initiate and coordinate business improvements and your superior organisational and time management skills. Experience working with volunteers is an advantage.

Your Application

When applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

Your application should include:

  • Cover letter
  • Resume

Submitting your Application

When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

The successful applicant must be willing to complete pre-employment checks including a National Police History Check and Working with Children Check prior to receiving a job offer.

CFA supports flexible working arrangements and is committed to being an inclusive, fair and child safe organisation for all staff, volunteers and the community.

Applications close: 11:59pm 5 August 2021.


From here...