Quality Engineer (Salesforce)

• Full time, fixed-term position (12 months)
• Salary Grading: VPS5
• Work from home and either our Ballarat or Footscray Offices or our various Hubs

ABOUT SERVICE VICTORIA

An exciting opportunity is available for a Quality Engineer with Service Victoria. Service Victoria is modernising the way you get things done online. We're bringing together the most popular transactions in one place and making it simpler, easier and faster for you to do them. At Service Victoria, we're at your service.

As a modern, outcomes driven technology organisation, Service Victoria is embracing remote first for all roles. Service Victoria is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19.

ABOUT THE OPPORTUNITY

Reporting to the Salesforce Delivery Lead, this role is focused on building the future organisation and the appropriate IT organisation structure and capability that will allow the implemented solutions to be maintained, supported and expanded on an on-going basis. You will also have a chance to work on continuously improving our service offering by bringing in structured improvements based on data analytics and insights from customer experience officers.

ABOUT YOU                 

Our ideal candidate would be able to successfully demonstrate the following key skills:

• Develops and implements manual and automated testing strategies and solutions
• Works with delivery leads and managers to define quality standards
• Creates comprehensive and well structured test plans and test cases
• Estimates, prioritises and coordinates quality testing activities
• Investigates product quality and suggests improvements to increase customer satisfaction
• Contributes to the technology strategy providing guidance around testing and deployment best practice

QUALIFICATIONS

• 
  2+ years of experience in quality engineering, quality assurance or a similar role
• Experience coding and using QA software tools and processes
• Degree in computer science, engineering or related subject
• Experience working in an Agile delivery methodology
• Experience working with task management tools such as JIRA

HOW TO APPLY

Apply before the advertised closing date, all applications should include:

• A current resume
• A cover letter, briefly addressing the Key Selection Criteria in the Position Description

Applications close at 11.59pm on Friday July 1^st, 2022.

OTHER RELEVENT INFORMATION

• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work visa and comply with the 100-point Proof of Identity Check and national police records check
• Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply
• Terms and conditions for department employees are subject to the Victorian Public Service Enterprise Agreement 2020.
• Under the Pandemic Orders Service Victoria is required to collect, record and hold COVID-19 vaccination information for all employees and contractors who are, or may be, scheduled to work outside of their place of residence