Senior Systems Administrator

Our IT team is growing, and we have 2 exciting opportunities for a Senior Systems Administrator. You will be responsible for IT service delivery and providing support to all VMIA users as well as contributing to the development and improvement of VMIA ICT infrastructure and operating environment.
Job Details
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Department: Victorian Managed Insurance Authority
Work Type: Ongoing - full time
Job Function: IT and Telecommunications
Classification: As per advertisement
Work Location: Melbourne - CBD
Reference: VG/1651695
Closing Date: 14-Aug-2022
Salary Range: As per advertisement
Job Duration: N/A
Attachments: Position Description - Senior Systems Administrator - Information Technology - July 2022.pdf (PDF, 178KB)
Job Specification

Contact: Faith Yego
careers@vmia.vic.gov.au

Position Details

Senior Systems Administrator, Information Technology,                                                   

2 x Full-Time, Ongoing positions.

About VMIA

Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance portfolio established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.

We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients ranging from small community service organisations to public hospitals, schools, and core service providers. We also provide domestic building insurance to builders, giving Victorian homeowners peace of mind for building projects valued over $16,000.

We help our clients prepare for, prevent, or reduce the impact of harm. When things don't go to plan, we help clients restore services and recover quickly.

Our unique perspective across Victorian Government clients provides an opportunity for learning and development across the risk and insurance industry as well as the broader public sector, creating deeper connections with our clients, and a shared understanding of best practice in our fields of

Your role

Our IT team is growing, and we have 2 exciting opportunities for a Senior Systems Administrator.

You will be responsible for IT service delivery and providing support to all VMIA users as well as contributing to the development and improvement of VMIA ICT infrastructure and operating environment.

You will have a deep insight into IT Infrastructure and Operations processes and systems.

Furthermore, you'll scan the external environment and use that insight to plan, build and maintain VMIA's IT Infrastructure and Operations.

This role reports to the Head of IT Infrastructure and Operations in the Technology division.

Who you work with

  • You'll work collegially with the Head of IT Infrastructure and Operations to design, develop and implement technology solutions. You provide expert knowledge and advice on IT Infrastructure and Operations Projects.
  • You'll communicate and consult regularly with the team on their work and objectives to ensure our IT remains effective and to help identify opportunities for improvement.
  • You'll actively understand VMIA employee's IT needs and provide support services to enable them to meet their operational requirements.

About you

  • 3-5 years of experience working in a similar role preferrable within a complex organisation.
  • Sound knowledge and experience with Windows Operating Systems (Windows 11 and Server 2019), Azure, Microsoft Office 365, Intune, Active Directory, and third-party applications.
  • Demonstrated experience in designing, building, and implementing Microsoft solutions based around Azure (Iaas and PaaS).
  • Solid experience with scripting/automation (preferably PowerShell), and associated DevOps mindset.
  • Proven ability to prioritise and resolve service requests in an environment that is resource and time constrained.
  • You'll be customer-oriented with the ability to manage customer expectations and maintain a high level of communication and customer satisfaction.
  • High level of verbal and written communications including demonstrated experience developing technical documentation and manuals.
  • Demonstrated ability to lead and deliver continuous IT Infrastructure and Operations systems and processes improvements.
  • Detailed understanding of IT operating models and service frameworks, including the IT Infrastructure Library (ITIL).

We encourage people from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities, and from culturally diverse backgrounds to apply.

Please let us know of any accessibility needs to be considered during the recruitment process.

Why work with us?

  • We're known for our incredible culture and sense of community – and an employee value proposition that makes our people proud.
  • We reward innovation, best practice thinking and collaboration. We're industry leaders in diversity and inclusion, are passionate about gender equality, and encourage and enable our people to bring their whole selves to work.
  • We were leaders in working flexibly even before COVID-19. Now, we operate in a hybrid environment, with a suite of events and activities to connect us even when we're apart. We'll continue to work from where it makes sense to, with flexible arrangements that deliver for our clients and work for our people.
  • We offer programs, subsidies and leave options to support the wellbeing of our people and invest in their development and growth.

How to apply

If we've sparked your interest, introduce yourself by submitting a cover letter addressing your suitability for this role and why a role at VMIA appeals to you along with your CV.

Applications without a cover letter will not be considered.

Should you be successful for the first round of shortlist, one of our Talent Acquisition Specialists will guide you through our process and next steps.

For more information, refer to the job description, alternatively, contact Faith Yego, Talent Acquisition Advisor at careers@vmia.vic.gov.au, or visit our careers page.

Other relevant information

Preferred candidates will be required to undertake pre-employment screening including a national police check, probity, and misconduct screening.

Additional Information

VMIA is supportive of hybrid working arrangements.

Mandatory Vaccination Directions

VMIA will comply with any applicable pandemic orders, public health order, directions, or laws regarding the recording and holding of vaccination information about workers who are, or may be, scheduled to work outside their ordinary place of residence.

Applications close 5pm 14th August 2022.


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