Senior Engagement Advisor Program Development

Located at CFA Headquarters, Burwood East

Full time, Ongoing

PTA 5 $101, 643.03 pa (plus 10.5% superannuation)

Job Details
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Department: Country Fire Authority
Work Type: Ongoing - full time
Job Function: Community Services
Classification: See Advertisement
Work Location: Burwood East
Reference: VG/1658923
Closing Date: 28-Sep-2022
Salary Range: See Advertisement
Job Duration: N/A
Attachments: PD Snr Engagement Advisor Program Development - 2021-07.docx (Word, 436KB)
Job Specification

PD Snr Engagement Advisor Program Development - 2021-07.pdf (PDF, 264KB)
Job Specification

Contact: Katrina Cuskelly

Position Details

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.  CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.

About the Role:

CFA have an opportunity for an experienced and strategic Senior Engagement Advisor - Program Development. Reporting to the Team Leader Community Engagement Program Development, this position provides strategic advice and drives community engagement programs across Victoria.

As a community focussed organisation with 55,000 volunteers, stakeholder engagement and continuous improvement is key to your success in this role. CFAs Community Engagement team drives and oversees a range of initiatives with the aim of leading and supporting engagement for safer communities. The opportunity requires proactive project management and governance experience to ultimately deliver programs and support key community safety stakeholders in the field, in the design, delivery and enhancement of existing community engagement programs, additionally identifying innovative new programs and approaches, also training development support of volunteers.

The position will work with stakeholders across various sectors to ensure best-practice approaches are adopted. It will also provide strategic advice on the ongoing development of programs and initiatives by utilising a range of communications approaches, channels and modes. Travel within the region will be expected and supported with CFA vehicle.

About You:

The suitable candidate will have:

  • Tertiary qualifications in a relevant field (e.g. social science, community engagement, community safety, project management) is preferred, and/or relevant industry experience (equivalent 3 years minimum)
  • Demonstrated experience in the development and implementation of community engagement programs
  • Highly developed organisational and planning skills in the context of a complex, changing business environment requiring agility and flexibility
  • Proven leadership skills with the ability to engage stakeholders at varying levels and seniority while maintaining effective working relationships Strong stakeholder management and communication skills 

Key skill sets in application include:

  • Experience with agile project management approaches and design thinking
  • Experience developing and/or delivering community education programs
  • Experience coordinating the development of content/ collateral and training packages
  • An understanding of community development principles and behavioural interventions
  • Previous people management is desirable

Your application:

When applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

Your application should include:

  • Cover letter
  • Resume

Submitting your application:

When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions. 

Pre-employment checks:

Offers of employment will only be made to candidates who:

  • Can provide acceptable evidence that they meet full vaccination status (includes booster dose).
  • Successfully complete a National Police History Check and Working with Children Check

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

Applications close: 11:59pm, 28th September 2022

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email

To comply with Victorian Public Health orders, all employees working in emergency services must be fully vaccinated (boosted) against COVID-19 and are required to provide acceptable evidence of their vaccination status. To support your application, and to be compliant with any public health orders in place at the time of, and during, your employment, you will be required to provide acceptable evidence of full vaccination (boosted) against COVID-19.

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