Business Architect

An exciting opportunity exists for an enthusiastic Business Architect to be part of the Enterprise Systems team. Your role is to analyse, design and develop Pega applications and other products and platforms. You’ll have the opportunity to contribute to the success of Client360 in continuous improvement stream and opportunity to be involved in Digital Enablement initiatives in improving Client360’s functionalities.
Job Details
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Department: Victorian Managed Insurance Authority
Work Type: Fixed term - full time
Job Function: IT and Telecommunications
Classification: As per advertisement
Work Location: Melbourne - CBD
Reference: VG/1682445
Closing Date: 07-Dec-2022
Salary Range: As per advertisement
Job Duration: 12 months
Attachments: Position Description - Business Architect - Information Technology - October 2022.pdf (PDF, 189KB)
Job Specification

Contact: Faith Yego

Position Details

Business Architect, Information Technology

12 Months Max Term Contract


About VMIA

Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance portfolio established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.

We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients ranging from small community service organisations to public hospitals, schools, and core service providers. We also provide domestic building insurance to builders, giving Victorian homeowners peace of mind for building projects valued over $16,000.

We help our clients prepare for, prevent, or reduce the impact of harm. When things don't go to plan, we help clients restore services and recover quickly.

Our unique perspective across Victorian Government clients provides an opportunity for learning and development across the risk and insurance industry as well as the broader public sector, creating deeper connections with our clients, and a shared understanding of best practice in our fields of expertise.

People are at the heart of everything we do. At VMIA, you'll be encouraged to achieve your career goals in a progressive and flexible workplace that, most importantly lets you be yourself.

Your role

An exciting opportunity exists for an enthusiastic Business Architect to be part of the Enterprise Systems team.

Your role is to analyse, design and develop Pega applications and other products and platforms. You'll have the opportunity to contribute to the success of core system platform in continuous improvement stream and opportunity to be involved in Digital Enablement initiatives in improving core system platform's functionalities.

You are involved in all phases of Pega and platform development life cycle and lead all business requirements, user journey design and contribute on configuration, development and deployment activities and ensure the quality deliverables of our Pega applications.

Your role reports to the Manager, Business & Functional Architect in the Information Technology Division.

How you'll make an impact

  • Identify and document objectives and business requirements, user stories, use cases and process design in Pega using Direct Capture of Objectives (DCO)
  • Lead, plan and facilitate workshops and elaborations with the business and end users to capture requirements and objectives
  • Lead the activity on recording and developing user specifications. You link specifications to implementation artefacts, requirements, and objectives within Pega and other products and platforms
  • Apply and promote Pega best practice design standards to deliver robust applications
  • Actively participate in the Pega application build phases, producing high-quality deliverables
  • Conduct quality reviews and walk-throughs, assist with system testing (UAT and QA) and support the team in the application in QA and production environments
  • Get involved in managing and ensuring structured delivery processes via adaptation of Agile, DevOps, CICD, QA, Change and Release Management approaches and methodology are applied
  • Provide support in resolving applications incident and problem management process as an escalation point to assist in resolving bugs and issues
  • Maintain currency of Pega Applications and other relevant products and platforms system documentations and artefacts.

Who you work with

You will work closely with the following internal and external stakeholders:


  • Enterprise Systems team – partner with the team to deliver and continuously improve on our Core Insurance, Risk and Client Engagement Platform build on Pega and other relevant Enterprise Systems Platform
  • Project Delivery Team – engage with the team to develop and deliver our Core Insurance, Risk and Client Engagement Platform
  • Liaise with other business stakeholders, including but not limited to Service Delivery, Insurance Services, Client Advisory Team, Renewal Project Team, and Risk Advisers.


  •  Liaise with third-party software vendor and IT Consultancy firms to ensure systems and application achieve cost-efficient and quality outcomes.

About you

  • Minimum 3 years' experience supporting software development efforts, specialising in business requirements and other related business analysis activities
  • You hold tertiary qualifications in one or more of the following areas such as Business, Business Management, ICT or Engineering, or equivalent Pega experience
  • You hold Pega 8.x and above Business Architect qualifications (mandatory)
  • Hands-on experience with Pega 8.X versions of Pega including supporting components such as Agile Studio and App Studio
  • Experience in Pega CRM and Insurance Strategic Applications (highly desirable)
  • Proven experience in using the Pega platform for application design and different phases of the software development lifecycle including analysis, design, implementation, testing and deployment as well as Agile Development methodologies
  • Demonstrated experience and understanding of Agile delivery methods and ways of working (Scrum, Sprints, Kanban)
  • Solid understanding of the SDLC (Systems Development Life Cycle) and the requirement management lifecycle
  • Experience in the design and model process flows and process improvement using DCO in the Pega tool
  • Sound business partnering and analysis experience
  • Experience in facilitating workshops
  • A team player willing to pick up additional tasks and activities to meet business outcomes.
  • Highly developed verbal and written communication skills.

We encourage people from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities, and from culturally diverse backgrounds to apply.

Please let us know of any accessibility needs to be considered during the recruitment process.


Why work with us?

  • We're known for our incredible culture and sense of community – and an employee value proposition that makes our people proud.
  • We reward innovation, best practice thinking and collaboration. We're industry leaders in diversity and inclusion, are passionate about gender equality, and encourage and enable our people to bring their whole selves to work.
  • We were leaders in working flexibly even before COVID-19. Now, we operate in a hybrid environment, with a suite of events and activities to connect us even when we're apart. We'll continue to work from where it makes sense to, with flexible arrangements that deliver for our clients and work for our people.
  • We are a learning organisation, and you can expect to grow, develop, and evolve your professional career whilst at VMIA
  • We offer programs, subsidies and leave options to support the wellbeing of our people and invest in their development and growth.

How to apply

If we've sparked your interest, introduce yourself by submitting a cover letter addressing your suitability for this role and why a role at VMIA appeals to you along with your CV.

Applications without a cover letter will not be considered.

Should you be successful for the first round of shortlist, one of our Talent Acquisition Specialist will guide you through our process and next steps.

For more information, refer to the job description, alternatively, contact Faith Yego, Talent Acquisition Adviser at, or visit our careers page.

Other relevant information

Preferred candidates will be required to undertake pre-employment screening including a national police check, probity, and misconduct screening.

Additional Information

VMIA is supportive of hybrid working arrangements.

Mandatory Vaccination Directions

VMIA will comply with any applicable pandemic orders, public health order, directions, or laws regarding the recording and holding of vaccination information about workers who are, or may be, scheduled to work outside their ordinary place of residence.

Applications close 5pm Wednesday 7th December 2022.

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