Case Management Officer

The Office of the Victorian Information Commissioner (OVIC) is an independent regulator established to protect the information rights of Victorians through oversight of the state’s FOI, Privacy and Data Protection laws. Our atmosphere is energetic, driven and collaborative. An exciting opportunity exists for a case management officer in the Registry and Case Support team at OVIC. If you have strong administrative skills, work well in a team and want to help shape the future of information access rights in Victoria, we would love to hear from you.
Job Details
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Department: Office of the Victorian Information Commissioner
Work Type: Ongoing - full time
Job Function: Regulatory, Governance and Compliance
Classification: VPS3
Work Location: Melbourne - CBD
Reference: VG/1689422
Closing Date: 29-Jan-2023
Salary Range: $72,751 - $88,336
Job Duration: N/A
Attachments: 20221220 - Position Description - Case Management Officer.DOCX (Word, 496KB)

20221220 - Application Form - Case Management Officer.DOCX (Word, 57KB)

Contact: Erin Bennett
(03) 8684 7563

Position Details

Join Victoria's energetic, driven and collaborative information rights regulator.

Reporting to the Manager, Registry and Case Support, the Case Management Officer is a member of the Registry and Case Support team.

The Case Management Officer is a central administrative and operational support for the effective performance of the office. 

The Case Management Officer undertakes the receipt, handling, administration and dispatch of Freedom of Information (FOI) reviews and complaints, receipt and handling of privacy and data protection enquiries, and any other relevant matters arising from the Freedom of Information Act 1982 (the FOI Act) and the Privacy and Data Protection Act 2014 (the PDP Act), in an efficient and timely manner.

The role may also involve providing information and advice to members of the public, stakeholders and agencies about FOI and privacy procedures and the functions of the Information Commissioner. A knowledge of the FOI Act and the PDP Act is preferred, but is not mandatory.

Security cleared position

Due to the nature of OVIC's work, you must successfully apply for a security clearance following your appointment and be an Australian citizen. 

Important Information:

OVIC is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the OVIC's obligations under the Occupational Health and Safety Act 2004 (Vic).Therefore, there is a requirement that all OVIC employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes. 

Prior to commencement of employment with OVIC you will need to provide evidence that you are vaccinated against COVID-19. Acceptable evidence includes:

  1. COVID-19 digital certificate (available via your myGov account)
  2. Your immunisation history statement (available via your myGov account) or
  3. Your exemption recorded on the Australian Immunisation Register (available via your myGov account). 

How to apply:

Applications should be submitted online by selecting the ‘Apply Now' button. To apply, submit the following documents: 

  • your CV;
  • a covering letter; and
  • a completed application form. 

If you would like to discuss this role, please call Erin Bennett on (03) 8684 7563.

Applications close 11:59pm Sunday 29 January 2023.

Other relevant information:

A comprehensive position description is attached. For further information regarding the Office of the Victorian Information Commissioner (OVIC), please visit our website at 

For any additional enquiries regarding the position please phone the contact on the position description. If you experience difficulties in applying online, please contact HR Shared Services on 1800 039 411.

OVIC values the contribution of all employees and fair and equitable treatment of all people is integral to all activities. As such OVIC offers Reasonable Adjustments for applicants with disabilities on request.

Employment of successful candidates will be subject to a National Police Check and may be subject to security checks. OVIC is committed to maintaining the privacy of personal information. The recruitment process and all matters relating to it are treated in the strictest confidence. Personal information received during the recruitment process will be managed in accordance with the Privacy and Data Protection Act 2014.

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