Administrative Support Officer - Acute Inpatient Unit

Located on the beautiful Great South Coast, South West Healthcare offers a comprehensive range of medical, surgical and psychiatric services. The organisation serves a catchment in excess of 110,000 and comprises of a total of 282 beds and an extensive range of primary and community services. Warrnambool boasts excellent sporting, education (pre-school to university), social and cultural facilities. The city’s award winning foreshore promenade is a 5.7km path that stretches from the breakwater along the coastline to the Hopkins River mouth.
Job Details
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Department: South West Healthcare
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: As per award
Work Location: Warrnambool
Reference: VG/1694619
Closing Date: 05-Feb-2023
Salary Range: As per award
Job Duration: N/A
Attachments: ASO Position Description AIU August 2021 v2 (002).pdf (PDF, 438KB)

Contact: Kate Owen (Clinical Nurse Educator)
(03) 5563 1222 or email

Position Details

About the role

South West Healthcare (SWH) is seeking an experienced and capable person to join our Acute Inpatient Unit and provide high level administrative and reception support in a full time position (80 hours per fortnight) with a monthly ADO. This position is responsible for maintaining effective office management systems to ensure continued smooth work flow within multi-functional office areas. By collaborating with others to form a cohesive healthcare team the Administrative Support Officer contributes to positive outcomes for our consumers.

What you bring

The successful application will have sound knowledge and experience in a variety of computer skills (Microsoft Office), an ability to work autonomously and prioritise work-loads, and perform daily functions with a substantial level of accountability and responsibility. Well-developed interpersonal and communication skills including the ability to liaise with management and staff as well as a proven ability to work with minimal supervision is essential.

Experience in working with medical records and qualifications within Office Administration (minimum of Certificate 3 or equivalent) would be advantageous but not essential.

What we offer

You will enjoy benefits such as:

  • Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions;
  • Internal and external professional development opportunities;
  • A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs;
  • Excellent terms and conditions of employment.

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit:

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 5 February 2023. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Victorian Public Mental Health Services Enterprise

Agreement 2020-2024, with the appropriate classification Administration Grade 2.

The successful applicant will be required to be eligible for and undergo the following:

  • Police Record Check
  • Employee Working with Children's Check
  • Current Immunisation status

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