Regional Support Coordinator

  • Flexible locations across West Region: Ballarat, Horsham or Ararat
  • Ongoing, Part Time (0.50)
  • $87,830 pa pro rata (plus 11% superannuation) PTA 4
  • Job Details
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    Department: Country Fire Authority
    Work Type: Ongoing - part time
    Job Function: Administration and Office Support
    Classification: See Advertisement
    Work Location: Ballarat
    Reference: VG/1748505
    Closing Date: 01-Oct-2023
    Salary Range: See Advertisement
    Job Duration: Ongoing Part Time
    Attachments: PD - Regional Support Coordinator 2023-09.pdf (PDF, 288KB)
    Job Specification

    PD - Regional Support Coordinator 2023-09.docx (Word, 444KB)
    Job Specification

    Contact: Celeste Brack

    Position Details

    The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.   CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.

    About the Role:

    An ongoing, part time opportunity has arisen for an adaptable and confident Regional Support Coordinator to join our West Region Team. This challenging role will provide high level support to the Regional Business Manager, including monitoring and reporting against the Region's business plan and risk management activities. As a member of the Office of the Deputy Chief Officer team, you will contribute to the planning, coordination and delivery of DCO priorities, activities, projects, initiatives and identified programs.

    Working within a supportive team environment, you will actively contribute to the Office of the DCO and ensure effective business and management support is provided and agreed outcomes are met. This position will ensure legislative compliance obligations are met, issues are effectively resolved and customer service and stakeholder management is provided from the DCO's office.

    A detailed position description is attached.

    About You:

    The person we are looking for will be a proactive and experienced administrator or project coordinator with meticulous attention to detail. You will have advanced communication and interpersonal skills, building solid relationships with stakeholders and ensuring results are achieved. This role will suit a highly organised, deadline driven individual with excellent MS Office skills.

    Critical to this role is initiative and critical thinking skills to inform and manage issues raised through the DCO's office. An understanding of organisational legislation, policy, procedures and guidelines is an important prerequisite. In addition, we are seeking experience in the preparation and management of events and project management plans with the ability to develop a strong team environment.  

    This may be the next step in your career if you are seeking a dynamic role within a fast paced, rapidly changing environment. 

    Your application:

    When applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

    Your application should include:

    • Cover letter
    • Resume

    Submitting your application:

    When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

    Pre-employment checks:

    Offers of employment will only be made to candidates who:

    • Can provide acceptable evidence that they meet full vaccination status (includes booster dose).
    • Successfully complete a National Police History Check and Working with Children Check

    CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

    Applications close: 11:59pm 1 October 2023.

    If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email

    The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.   You can view our Privacy Statement here. For access and correction of the information we have collected, contact

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