Senior Program Officer

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.
Job Details
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Department: Department of Health
Work Type: Ongoing - full time
Job Function: Projects
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/1793947
Closing Date: 27-May-2024
Salary Range: $106,534 - $128,897
Job Duration: N/A
Attachments: 723675 - VPS-5 - Senior Program Adviser (North East) (1).pdf (PDF, 77KB)
Job Specification

723675 - VPS-5 - Senior Program Adviser (North East) (1).docx (Word, 145KB)
Job Specification

Contact: Antoinette Libertone
(03) 9500 5691

Position Details

About the role: 

The Senior Program Officer position sits within the North East team in the Performance and Commissioning branch and leads work to monitor and improve the delivery and performance of acute mental health services within the West region of Victoria.  The Senior Program Officer will facilitate and strengthen relationships with area mental health services, including supporting transformational reforms in line with the Royal Commission into Victoria's Mental Health System.

You will be required to operate in a dynamic environment working collaboratively within and across teams to support commissioning, service system performance and improvement and quality and safety oversight activities of the current system within the region.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

How you'll make a difference:

you will be a high performing team member with strong analytical, written, problem solving, project management and communication skills. You may offer specialist skills in either health systems, analytics, government processes, stakeholder consultation, or program implementation. You will work closely with team members and other stakeholders to develop options and creative, implementable solutions. A commitment to positive and collaborative workplace cultures is an important aspect of the role. 

Suitable applicants will be able to demonstrate:

  • Lead the management of relationships, commissioning, service performance and interfaces with clinical mental health services in the West, specifically around performance, access, safety and quality of acute mental health and wellbeing services
  • Identify, monitor and develop appropriate responses to emerging service delivery issues through development of excellent working relationships with health services. 
  • Provide detailed advice, recommendations and program options and solutions to complex and sensitive issues. 
  • Actively support the development and delivery of Royal Commission recommendations and innovation in mental health service delivery and performance to improve safety, sustainability and outcomes.
  • Able to prepare complex briefs, letters, emails and reports using clear, concise and grammatically correct language and ensures that appropriate style and formats are used. 
  • Highly developed influencing and negotiation skills, with the ability to use direct and indirect influencing strategies to gain agreement to proposals and ideas and explores alternatives to gain agreement without foregoing key objectives
  • Proven ability to establish and maintain relationships with people at all levels and from different backgrounds and organisations. 
  • Highly developed skills in planning and managing risks and ensures the use of honest, transparent and appropriate purchasing processes.
  • Demonstrates high level of awareness of own strengths and areas needing development.
  • Demonstrated willingness to be flexible and adaptable to changing priorities with the ability to meet deadlines while working in pressured situations
  • Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures.
  • Demonstrate how the actions and outcomes of this role and work unit impact clients and the department's ability to deliver, or facilitate the delivery of, effective support and services. 
  • Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.



To learn more please view the Position Description attached

What we offer: 

  • The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
  • A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
  • A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. 

All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disabilities, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at Please view our commitment to Diversity and Inclusion here.

Preferred applicants may be required to complete a police check and other pre-employment checks including proof of 3 vaccinations against COVID-19. Information provided will be treated in the strictest confidence, in line with our Privacy Policy

The Jobs and Skills Exchange (JSE) Recruitment Policy allows for priority consideration for Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform. As such, these employees are strongly encouraged to submit their application through JSE rather than via external advertisement. 

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