Administrative Support Officer - Emergency Department

Looking for a lifestyle change? Join a workplace that’s both friendly and welcoming! Located in the beautiful Great South Coast, South West Healthcare offers a comprehensive range of medical, surgical, and psychiatric services. Serving over 110,000 residents, we provide 282 beds and a wide array of primary and community services. Warrnambool features excellent sports facilities, educational opportunities from preschool to university, and a vibrant social and cultural scene. Explore the award-winning foreshore promenade—a 5.7km coastal path with stunning views stretching from the breakwater to the Hopkins River mouth.
Job Details
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Department: South West Healthcare
Work Type: Ongoing - Part Time
Job Function: Administration / Secretarial
Classification: As per advertisement
Work Location: Warrnambool
Reference: VG/1853712
Closing Date: 20-Apr-2025
Salary Range: As per advertisement
Job Duration: N/A
Attachments: EMERGENCY - Administrative Support Officer.pdf (PDF, 282KB)
Position Description

Contact: Estelle Densley
(03) 5563 1628 email: estelle.densley@swh.net.au

Position Details

About the role

South West Healthcare's Emergency Department is growing, and we're looking for dynamic Administration Officers to join our expanding team! With the current redevelopment underway of our health service, it marks an exciting phase in our commitment to delivering the exceptional care our community deserves.

As an Administrative Support Officer (ASO), you'll play a crucial role in ensuring the smooth and safe flow of patients within our busy 24/7 department. We're seeking dedicated individuals who share our passion for excellence.

In this diverse role, you'll handle everything from maintaining confidential medical records to managing emergency reception duties with precision. Experience in data entry is essential, and a familiarity with medical terminology would be a valuable asset.

As a 24/7 department, this position is required to work all shifts including holidays, weekends and nights.

Position overview

  • Employment Overview: Part time (40 hours per fortnight), Ongoing
  • Location: Warrnambool Campus
  • Classification: Administrative Worker Grade 1
  • Salary Range: $58,442.80 - $64,610.00 pro rata, plus superannuation

What you bring

  • Qualification in Office Administration or equivalent experience.
  • Exceptional verbal and written communication skills.
  • Advanced computer proficiency, including word processing, email management, and database usage.
  • Strong attention to detail, essential to ensure accurate data entry.
  • Ability to navigate various IT platforms, (e.g. Trakcare and Riskman)
  • Proven capability to work independently and collaboratively within a diverse team.
  • Effective problem-solving skills.
  • Professional demeanour in interactions with the public, external organisations, and colleagues.
  • Aptitude for prioritizing tasks and meeting deadlines with precision.

What we offer

You will enjoy benefits such as:

  • Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
  • Internal and external professional development opportunities
  • A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
  • Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 20 April 2025. Please ensure you address the selection criteria as outlined in the position description.

Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021- 2025, with the appropriate classification: Administrative Worker Grade 1.

The successful applicant will be required to be eligible for and undergo the following:

  • Police Record Check
  • Employee Working with Children's Check
  • Current Immunisation status

Note: If you experience any difficulties with this website, please email: humanresources@swh.net.au


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