Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021.   

The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. We work flexibly and remotely, using our workspace in Footscray. We have a mature digital services platform of contemporary cloud-based infrastructure, technical architecture and scalable and reusable common capabilities, with real-time integration into agency legacy systems.  

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. 

Service Victoria and DGS are bringing important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.   

We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.  

In this role, you'll design and execute tests to identify and resolve software defects, working closely with developers to deliver high-quality mobile and web applications. 

Key Accountabilities

1. Develop and execute comprehensive test cases, including manual and automated tests, to identify software defects.
2. Perform exploratory testing to uncover unforeseen issues and edge cases.
3. Document test processes and procedures to ensure consistency and knowledge transfer.
4. Collaborate with developers to diagnose, reproduce, and resolve software defects efficiently.
5. Report test results, track defect resolution progress, and ensure timely closure.

Key selection criteria

1. Industry experience performing quality assurance analysis and testing of software applications.
2. Demonstrated ability to utilise contemporary automated testing frameworks and tools to meet testing objectives.
3. Strong knowledge of QA methodologies and processes.
4. An interest in software development and Quality Assurance trends.
5. Excellent communication and stakeholder engagement skills.

You will have the exciting and rare opportunity get involved in building a modern and innovative government department, that will transform government services. You will be working with a growing team of enthusiastic professionals with highly skilled leaders in an environment that will support your growth and development. You'll also be able to build connections across the Victorian Public Sector.

DGS is a diverse and inclusive workplace and is committed to providing flexible working arrangements.

DGS is committed to supporting our employees balance their work and life commitments. All roles at DGS can be worked flexibly. DGS recognises that providing flexible working arrangements is not only important to our employees but also underpins a diverse, inclusive, adaptive, and high-performing workforce. 

For more information, please contact the hiring manager, Gagandeep Sharma, Principal Quality Enginner. 

To apply, please provide your Cover Letter and CV.