Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

About the Role

A great ongoing full-time opportunity exists for a District Support Officer to join District 6, a positive, supportive and close-knit team based in Colac. You will ensure the District / Regional office is managed in an efficient and effective manner, ensuring appropriate prioritisation of tasks.

Key responsibilities of this varied role will involve:

• Provision of administrative support
• Manage the delivery of projects
• Preparation of documents that may include letters, memos, presentations, reports, minutes and briefing notes
• Minute taking, diary management and meeting coordination
• Provide support at meetings including, organising and scheduling, agenda preparation, venue and catering requirements
• Data entry
• Records administration
• Database and systems coordination
• Customer service both internally and externally
• General office support
• On occasion be prepared to participate in Incident Management support roles appropriate to experience and qualifications

This is a fantastic opportunity and would suit an all-rounder who enjoys a variety of duties whilst providing exceptional customer service. Attention to detail and a can-do attitude are important as is teamwork and commitment.

About You

Our ideal candidate will be able to demonstrate the following:

• Demonstrated relevant years of experience in administration or business support within a large, complex organisation
• Excellent communication and interpersonal skills, with demonstrated ability to develop and maintain strong and cooperative relationship with internal and external stakeholders at all levels
• Superior organisational and time-management skills with an ability to manage and coordinate a range of office functions and projects, often complex in nature
• Ability to work proactively, with minimal supervision and direction
• Ability to work as a member of a team and support others where required
• Ability to source and interpret information to develop professional documents and reports
• Exceptional computer literacy skills including Microsoft Office

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways 

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

Applications close: 11:59pm 3rd July 2025

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.   You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au