Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

About the Role

Are you an organised and proactive person who enjoys a hands-on role? CFA is seeking an Admin & Warehouse Support Officer to support the day-to-day operations of our state-wide Personal Protective Clothing Structural Ensemble (PPCSE) supply chain function and the State Logistics Centre.

In this dynamic role, you'll contribute to both administrative and warehouse functions, processing orders, managing stock, entering data accurately, and ensuring timely dispatch to CFA Brigades and Districts. Working across office and warehouse environments, you'll be part of a supportive team while also trusted to work independently. This is a great opportunity to support critical services that keep our volunteers equipped and ready.

This role supports CFA's logistics and warehouse operations by:

• Receiving, labelling, storing and dispatching PPC and other stock
• Accurately processing orders and maintaining inventory records
• Performing data entry, filing, and general admin tasks
• Creating shipping consignments and tracking deliveries
• Supporting stocktakes and warehouse housekeeping
• Providing responsive customer service and assisting with process improvements

About You

Our ideal candidate will be able to demonstrate the following

• General knowledge and experience in a warehouse environment.
• Demonstrated organisational and time-management skills with the ability to work proactively, with minimal supervision and to work effectively as a member of a team.
• Ability to undertake a broad range of administrative tasks (word processing, data entry, filing etc.).
• Ability to prioritise multiple tasks whilst being attentive to meeting deadlines and customer service needs.
• Good written communication and interpersonal skills coupled with an ability to build and maintain working relationships with key stakeholders.
• Good computer literacy skills including MS Office and database management (SAP or equivalent), with a sound understanding of inventory management systems.
• Forklift license (Mandatory).
• High reach equipment experience (desirable).

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways 

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

Applications close: 11:59pm 10^th July 2025

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au