District Support Officer

  • Location | District 8 Dandenong
  • Part Time (0.40)| Fixed Term (ends 30.10.2026)
  • PTA 2 | $60,524 pa (plus 12% superannuation)
  • Job Details
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    Department: Country Fire Authority
    Work Type: Fixed term - part time
    Job Function: 2
    Classification: See Advertisement
    Work Location: Dandenong
    Reference: VG/1893167
    Closing Date: 19-Nov-2025
    Salary Range: See Advertisement
    Job Duration: to 30 October 2026
    Attachments: PD - District Support Officer - 2023-06.docx (Word, 444KB)
    Position Description

    PD - District Support Officer - 2023-06.pdf (PDF, 276KB)
    Position Description

    Contact: Celeste Brack
    Celeste.Brack@cfa.vic.gov.au

    Position Details

    Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

    We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

    With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

    To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

    About the Role

    Reporting to the District Business Manager, you will provide administrative support to the district office, on a part-time basis. The position is located at our Dandenong office with working days to be negotiated. Working closely with our volunteer members and acting as a key team member of the district, you will coordinate day-to-day administration tasks. Your main duties will include frontline customer service, assisting with coordination of the storeroom, record keeping, data entry and responding to face to face, phone and email queries with professionalism and prompt follow up.

    About You

    You will be motivated and enthusiastic with demonstrated administration experience, excellent attention to detail and time management skills. You will have experience interacting with people at all levels and be able to work with minimal supervision in a proactive manner. Important to this role will be your MS Office knowledge and your written and verbal communications skills. Experience working in the public sector and using SAP finance systems is advantageous but not essential.

    Why choose CFA

    • Meaningful Purpose: Your contribution truly makes a difference
    • Work-Life Balance: Paid parental leave, generous leave provisions
    • Growth Opportunities: Learning and development
    • Flexibility: Hybrid work options with flexible work arrangements
    • Discounts: Emergency Memberlink discounts on various services
    • Wellbeing Focus: Healthy for Life programs, flu vaccinations
    • Member Assistance Program: Access support across 8 service pathways 

    Your Application

    Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

    When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

    Pre-employment Checks

    Offers of employment will only be made to candidates who:

    • Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

    CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

    Applications close: 11:59pm 19 November 2025.

    If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au

    The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au


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