ICT Support Specialist
The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.
About us
The VIT’s vision is to ensure that Victorian learners have the best teachers. All our work focusses on raising the quality of teaching, and providing for the safety and wellbeing of children and young people.
We are committed to building an inclusive workforce where the full potential of all employees is reached and our differences are embraced.
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| Department: | Victorian Institute of Teaching |
| Work Type: | Ongoing - full time |
| Job Function: | IT and Telecommunications |
| Classification: | VIT4 |
| Work Location: | Melbourne - CBD |
| Reference: | VG/1907799A |
| Closing Date: | 10-Mar-2026 |
| Salary Range: | $92,600 - $105,064 |
| Job Duration: | N/A |
| Attachments: | ECM_6358099_v4_VIT-SS-3029 - Grade 4 ICT Support Specialist.pdf (PDF, 182KB) Position Description |
| Contact: | Recruitment Team recruitment@vit.vic.edu.au |
Position Details
Salary range: $90,784-$103,004 per annum plus statutory superannuation
About the role
The ICT Support Specialist provides efficient and effective high-level technical support to the Business Systems team and VIT as a whole. This includes implementing change plans related to ICT projects across the organisation, and supporting the development and ongoing monitoring of initiatives to strengthen VIT's information security posture within the regulator standards and environment.
The role supports the implementation and ongoing management of VIT's asset lifecycle, including provisioning, maintenance, and decommissioning of end‑user devices and related technologies.
Please review the position description for a full list of the role accountabilities and to access the key selection criteria.
About you
As an experienced ICT support technician, you will have a strong background in computer science and network security/cybersecurity.
You will have experience in providing desktop and operational support in a Microsoft and/or Salesforce environment, and in IT asset lifecycle management.
You will have strong technical knowledge with a highly organised approach and a proven track record in working collaboratively.
In addition to this, as the successful candidate, you will demonstrate:
- Excellent customer service in a continuous improvement model.
- Leadership in change initiatives.
- Outcomes thinking with work linked to strategic objectives.
- Flexibility and adaptability to changing business priorities.
- Experience working in a regulatory environment or the Victorian Public Sector.
- Tertiary qualifications in Computer Science, Information Technology or a related discipline.
How to apply
To apply please submit your resume and cover letter (of no more than two pages) that addresses the key selection criteria.
Applications Close: 11:59pm 10 March 2026
