CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

As a Quality Assurance Officer, you'll play an important role in ensuring CFA's fleet assets are designed, built and maintained to the quality, safety and compliance standards required to support our volunteers and emergency response.

You'll develop and implement quality assurance requirements, policies and procedures for CFA fleet assets and undertake inspections and audits of vehicle builds, maintenance and other fleet-related assets.

You'll work closely with suppliers to ensure CFA's quality standards are understood and met, assess supplier performance and provide quality input into tender evaluations. You'll also review fleet specifications and recommend improvements, provide technical support for fleet investigations, contribute to working groups developing emergency service vehicles, and keep up to date with relevant industry quality standards.

Through clear reporting, you'll identify issues, risks and opportunities to improve the quality, compliance and performance of CFA's fleet.

You'll bring strong quality assurance experience, sound technical knowledge and the ability to assess whether work meets defined standards. You'll be confident working with suppliers, reviewing technical information, conducting inspections and audits, and turning your findings into practical recommendations.

Experience in fleet, vehicle manufacturing, maintenance, engineering, quality assurance or a related technical environment will be highly regarded.

Please note some regional travel is required predominately to Ballarat. A CFA vehicle is provided for these occasions. Additionally, and infrequently on occasion there may be interstate travel required depending on business requirements.

About you

1. Significant demonstrated experience in either medium/heavy fleet engineering industry or fleet maintenance field in a trade and/or quality assurance role.
2. Demonstrated ability to work with project staff to articulate and resolve quality assurance issues.
3. Demonstrated ability to prepare written reports.
4. Working knowledge of current Australian Standards for Quality Assurance.
5. Verified experience in the testing / commissioning of products
6. Excellent decision making skills that demonstrate commercial and business acumen
7. Excellent organisational skills with the ability to work independently and take a proactive approach to completing tasks
8. Excellent communication and interpersonal skills; with the ability to build and maintain relationships at all levels within the organisation.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application

Click the ‘Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter (no more than 2 pages) and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role.

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check.  You will also be required to provide at least two professional references.

Applications close: 11:59pm 22^nd October 2026

What to expect from our recruitment process

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au