Position Title: Ward Clerk        

Classification: HS1            

Salary per hour: $30.75 + Casual Loading + superannuation + generous salary packaging options

Employment Type: Casual

Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 - 2027

Role description

Join Dhelkaya Health as a Ward Clerk on a casual basis and play a vital role in supporting our Acute, Urgent Care, Maternity, Sub-acute and Theatre services. This varied role provides high-quality administrative and customer service support, helping ensure the smooth operation of patient care services.

Key responsibilities include:

• Managing patient admissions, discharges and registrations.
• Maintaining accurate patient records and data entry.
• Providing exceptional customer service to patients, visitors and staff.
• Supporting bed management, appointments and patient flow activities.
• Assisting with reporting, administration and quality improvement activities.
• Providing administrative support across multiple clinical areas as required.

The successful applicant will demonstrate excellent organisational skills, attention to detail, strong computer literacy and a commitment to confidentiality and patient-centred care.

About you

The successful applicant will demonstrate excellent organisational skills, attention to detail, strong computer literacy and a commitment to confidentiality and patient-centred care.

This is a rewarding opportunity to contribute to a supportive healthcare team and make a difference in your local community.

Culture and Benefits

Dhelkaya Health is located on Dja Dja Wurrung country in regional Victoria. Just a short drive from Bendigo and easily accessed via public transport, the area is brimming with culture that blends the old with the new. Steeped in rich history, the town boasts a vibrant arts scene, historic architecture and is part of the Bendigo Region UNESCO City of Gastronomy. 

Surrounded by scenic trails and a unique natural environment that includes historic goldfields, outdoor enthusiasts can immerse themselves in the beauty of the natural world. Combined with a wide range of sporting clubs and outdoor recreation opportunities, the community offers a rich, diverse culture to enjoy.

From community events celebrating local festivals to grassroots initiatives fostering inclusivity and diversity, this is a place where people come together. At Dhelkaya Health, you'll enjoy all this and a flexible work environment with access to career development pathways that suit your life goals. You'll also benefit from:

• Stress-free parking: at no-cost close to your place of work. 
• Salary packaging: to maximise your earnings with options to package meals, entertainment, rent/mortgage repayments, and more. 
• Healthy and active lifestyle: through access to a free onsite gym and Fitness Passport membership for your family to use in a wide range of gyms, pools, and fitness facilities across the region
• Health and wellbeing: through a supported work environment that prioritises work-life balance and a health and well-being program that includes an Employee Assistance Program.
• Building meaningful connections: through the Dhelkaya Health Social Club and a variety of staff events and activities throughout the year held in a friendly, inclusive environment where everyone feels welcome.
• Home share - If lack of housing is stopping you from applying for a job here, consider Home share. It may help you get started at Dhelkaya Health. See this link for obligation free information.

https://dhelkayahealth.org.au/homeshare/

The successful applicant will be required to complete all relevant pre-employment checks, including a National Police Check, WWCC and/or NDIS Worker Screening Check (as applicable), and comply with Dhelkaya Health's Vaccination Policy.

Our purpose and role at Dhelkaya Health is to be Healthier Together – we engage and empower individuals and community through the provision of empathetic inclusive and professional health services.  We want a workforce who share our passion and purpose and is as diverse as the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.

For further information about this position, please contact Steve Warren – Acting Director Clinical Services on 03 5471 3601.

Applications close 15^th November 2026

We encourage interested candidates to apply promptly, as applications may be reviewed and progressed before the closing date.

Please note that candidates are required to submit a cover letter and CV together with a document addressing the key selection criteria (which can be found on the Position Description). Only candidates that supply this information will be considered for roles at Dhelkaya Health.

Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au