Protecting what matters. Powering a safer future.

At Energy Safe Victoria, our purpose is to keep Victorians energy safe and ensure energy is used confidently across our state. We are a small, independent agency dedicated to providing public value in an energy sector that is constantly changing. Through education, regulation and enforcement, we deliver trusted regulatory outcomes that support a safe, reliable and sustainable energy future. Join a team of passionate professionals committed to making a genuine difference for Victorian communities.

About the opportunity 

We have an exciting full-time, permanent opportunity for an experienced Crisis and Emergency Management Advisor to join Energy Safe Victoria. Reporting to the Risk and Assurance Manager, you will coordinate our crisis management, business continuity and emergency management activities, helping the organisation prepare for, respond to and recover from crises, business disruptions and significant energy emergencies. Working across Energy Safe, you will maintain practical, integrated and current arrangements, support response readiness and strengthen organisational resilience.

What you'll contribute 

As Crisis and Emergency Management Advisor, you will coordinate the plans, tools, training and exercises that support effective decision-making during disruptive events. In this role you will:

• Manage day-to-day development, maintenance and continuous improvement of Energy Safe's crisis management, business continuity and emergency management frameworks, plans, procedures and supporting tools under the strategic direction of the Risk and Assurance Manager.
• Provide specialist advice and recommendations, supporting the Risk and Assurance Manager to ensure crisis management, business continuity and emergency management arrangements are aligned with Energy Safe's enterprise risk management framework, strategic priorities, relevant Victorian emergency management arrangements and recognised business continuity practice.
• Lead and facilitate business impact analysis to identify critical business activities, recovery priorities and resource requirements, and provide recommendations to strengthen organisational resilience and recovery capability.
• Lead the review, testing and assurance of crisis management, business continuity and emergency management plans through training, briefings, desktop exercises and simulations to ensure response and recovery arrangements remain current, effective and well understood by relevant staff.
• Prepare exercise materials, scenarios, run sheets, participant briefings, observer notes, post-exercise reports and improvement action plans to support organisational learning and continuous improvement.
• Support crisis and emergency activation readiness by maintaining current contact lists, role cards, response checklists, meeting templates, communication pathways, decision logs, action registers and other operational documentation.
• Provide coordination and advisory support during crisis, emergency and business continuity activations or exercises, including organising meetings, capturing decisions and actions, tracking follow-up, maintaining records and supporting timely internal reporting.
• Lead post-incident and post-exercise debriefs, lessons management and improvement tracking to ensure agreed actions are assigned, monitored and embedded into updated plans and procedures.
• Build and maintain effective working relationships with internal stakeholders, including Information Technology, Cybersecurity, Human Resources, Communications and Facilities teams, to support integrated, practical and well-understood resilience arrangements.
• Liaise and maintain effective relationships with relevant external stakeholders, including Victorian Government agencies, Emergency Management Victoria, the Department of Energy, Environment and Climate Action, AEMO and industry participants, to support effective emergency management coordination and information sharing.
• Support the preparation of concise, accurate and timely briefings, reports, governance papers and correspondence relating to crisis management, business continuity, and emergency management readiness, capability maturity, testing outcomes, risks, issues and assurance activities.
• Maintain robust records to support transparency, accountability, assurance and compliance with Energy Safe's information management requirements.
• Contribute to a positive and collaborative workplace culture based on Energy Safe's values, operational excellence, safety, integrity, respect and continuous improvement.
• Other relevant duties as required.

To be successful

We're looking for a calm, organised and collaborative professional who can coordinate complex readiness activities, build trusted relationships and translate lessons into practical improvements. To be successful, you will have:

• A relevant tertiary qualification in emergency management, crisis management, business continuity, risk management or a related discipline, or substantial equivalent experience.
• Demonstrated experience coordinating emergency management, crisis management, business continuity or related operational readiness activities.
• Sound knowledge of prevention, preparedness, response and recovery, business impact analysis, exercising, debriefing and lessons management.
• Ability to coordinate plans, procedures, schedules, training and exercises across multiple stakeholders in a complex organisation.
• Strong stakeholder engagement and collaboration skills across technical, operational, corporate and executive groups.
• Clear written and verbal communication skills, including preparing concise plans, briefings, reports, action registers and exercise materials.
• Strong organisational skills and attention to detail, with the ability to manage competing priorities and maintain accurate records.
• Analytical and problem-solving skills, with the ability to identify gaps, risks and improvement opportunities.
• Ability to remain calm and constructive during exercises, disruptions and time-critical situations.
• Experience in Victorian Government, emergency management, regulation, utilities, energy, critical infrastructure or the public sector will be highly regarded.
• Knowledge of Victorian emergency management arrangements, ISO 22301, AIIMS or exercise design and evaluation will be highly regarded.
• Postgraduate qualifications in emergency management, crisis management, disaster resilience, business continuity or risk management will be highly regarded.
• Professional certification or recognised training in business continuity or incident management will be highly regarded.

Reasons to apply

• Flexible work arrangements including hybrid working options and accrued credit hours.
• Additional leave options, including personal, cultural, volunteer, community service, and study leave, as well as the option to purchase extra leave.
• Generous paid parental leave for both primary and secondary carers, plus reproductive health leave.
• Fitness Passport membership, available to employees and their immediate family members.
• A diverse and inclusive workplace, supported by our Diversity and Inclusion Council and commitments through our Gender Equality and Reconciliation Action Plans.
• Wellbeing initiatives, including free annual flu vaccinations and skin checks.
• Novated leasing benefits for private vehicle ownership through our partnership with SG Fleet.
• Free and confidential Employee Assistance Program (EAP) support for employees and their families.
• Home office subsidy of $250 per year.
• Learning and development opportunities, with strong support for career growth and internal mobility.

Interested?

Click Apply to complete the online application process and submit your current resume and cover letter via the Careers Victoria website.

Applications must be submitted online by COB Thursday 26 November 2026. We encourage you to apply as soon as possible, as this advertisement may close early if a suitable candidate is identified.

Successful applicants will be required to complete pre-employment checks, including reference checks and a satisfactory National Police Check.

At Energy Safe Victoria, we welcome applications from people of all backgrounds and value the diverse experiences and perspectives that our people bring to the workplace. We are committed to building a workforce that reflects the community we serve and fostering an inclusive and respectful environment for all.

If you require any adjustments or support throughout the recruitment process or in the role itself, we encourage you to discuss this with us. If you identify as a person with disability, please let us know how we can provide additional support throughout the recruitment process.  

For a confidential discussion, please contact People & Culture at peopleandculture@energysafe.vic.gov.au