Vehicle Impoundment Consultant

Job Details
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Department: Victoria Police
Work Type: Fixed term - full time
Job Function: Administration / Secretarial
Classification: VPSG2
Work Location: Melbourne - CBD
Reference: VG/20022293A
Closing Date: 22-Sep-2019
Salary Range: $52,493 - $67,410
Job Duration: until 25/09/2020
Attachments: 1. Position Description C1329.docx (Word, 430KB)
Job Specification

Contact: Acting Senior Sergeant Graham Whelan
(03) 8480 1600 or

Position Details

About the role:

The Vehicle Impoundment Support Unit operates a 24/7 service to support enforcement of Part 6A Road Safety Act 1986 in the metropolitan area as well as administratively supporting the state-wide Vehicle Impoundment Program. 

As a Vehicle Impoundment Consultant you will provide administrative support for compliance with relevant legislation relating to the Vehicle Impoundment System (VIS) for motor vehicles impounded or immobilised.

The ideal suitable applicant would have experience working in a highly motivated team environment, displaying workplace resilience and strong interpersonal skills.

Your duties will include:

  • Undertake reception duties including customer service in person, over the phone and written correspondence;
  • Assisting customers with releasing vehicles in accordance with internal policy and legislative requirements;
  • Consult with internal and external stakeholders relating to impoundments, impound and forfeiture applications, traffic briefs, and court dates;
  • Prepare letters and correspondence;
  • Provide administrative assistance to other team members;
  • Undertake computer based data entry activities and hard copy file management;
  • Maintain information within a computer system for the tracking of vehicles, processes and functions; and
  • Actively contribute to continuous improvement, workplace safety and staff well-being activities.
  • This role will require travel to various locations to undertake training and to liaise with other agencies.

As the successful applicant, you will have:

  • An ability to research and interrogate database records for particular information;
  • Have strong interpersonal and communication (oral and written) skills;
  • Experience in a range of administrative duties and liaising with various stakeholders;
  • Reasonable level of computer and office equipment proficiency (including using Microsoft Office and customised computer programs);
  • High-level attention to detail as well as high-level accuracy with data entry and compliance;
  • A sound understanding of workplace health and safety requirements and a commitment to workplace security.

Requirements and relevant information:

  • Workplace location - Preston
  • Must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.

Your application must include:

  • Resume
  • Response to the Key Selection Criteria – found in the position description attached to the job advertisement


Applications close midnight, Sunday 22nd September 2019 - No applications will be accepted via email.


For further information on this role please contact: Acting Senior Sergeant Graham Whelan on (03) 8480 1600 or via email


If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email or on (03) 9247 5113.


About Us:

Victoria Police is a large organisation employing police, public servants and protective services officers. Victoria Police provides support to the community 24 hours a day, 365 days of the year. 

At Victoria Police our goal is for our workforce to reflect the diverse community we serve. We continually seek to attract and retain a diverse workforce which includes people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures including people of Aboriginal and Torres Strait Islander heritage. 

Find out what it is like working as a Victorian Public Servant for Victoria Police:

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